Job Title: Import Documentation Executive
Department: Operations – Import
Industry: Freight Forwarding & Logistics
Location: Andheri East - Mumbai
Job Summary
We are looking for an Import Documentation Executive to manage end-to-end import documentation and coordinate with customers, shipping lines, overseas agents, customs brokers, transporters, and internal teams to ensure smooth and timely clearance and delivery of import shipments.
Key Responsibilities
- Handle end-to-end import documentation for FCL, LCL, and Air Import shipments.
- Receive and verify shipping documents such as Bill of Lading (BL), Commercial Invoice, Packing List, Certificate of Origin, and other related documents.
- Coordinate with overseas agents for pre-alerts and shipment updates.
- Prepare and submit Delivery Orders (DO) and Arrival Notices to customers.
- Coordinate with CHA (Customs House Agent) for customs clearance.
- Liaise with shipping lines, airlines, CFS, ICDs, and transporters for smooth shipment movement.
- Ensure timely collection of Delivery Orders and payment of shipping line charges.
- Track shipment status and provide regular updates to customers.
- Maintain accurate shipment records in the ERP/TMS system.
- Verify invoices and coordinate with the accounts team for billing.
- Resolve documentation discrepancies and shipment-related issues.
- Ensure compliance with customs regulations and company SOPs.
- Maintain excellent customer service and respond promptly to customer queries.
Required Skills
- Good knowledge of import documentation and freight forwarding processes.
- Familiarity with customs clearance procedures and shipping documentation.
- Knowledge of FCL, LCL, and Air Import operations.
- Proficiency in MS Office (Excel, Word, Outlook).
- Experience working with ERP/TMS software is preferred.
- Strong communication and coordination skills.
- Good problem-solving and time management abilities.
Qualifications
- Bachelor's degree in any discipline.
- Diploma or certification in Logistics, Shipping, or Supply Chain is an added advantage.
Experience
- 2–5 years of experience in import documentation within a freight forwarding or logistics company.
Preferred Industry Experience
- Freight Forwarding
- Logistics
Pay: ₹35,000.00 - ₹40,000.00 per month
Benefits:
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
