Job Summary: We are looking for a Customer Relationship Associate to build and maintain strong relationships with customers. The candidate will be responsible for handling customer inquiries, resolving issues, providing excellent customer service, and ensuring customer satisfaction.
Key Responsibilities:
Manage customer interactions through phone, email, and chat.
Build and maintain positive customer relationships.
Address customer queries, complaints, and service requests promptly.
Follow up with customers to ensure satisfaction.
Maintain accurate customer records and update databases.
Coordinate with internal teams to resolve customer issues.
Identify opportunities to improve customer experience.
Achieve customer service and retention targets.
Requirements…
Pay: From ₹25,000.00 per month
Benefits:
Work Location: In person
