We’re Hiring | Tele calling Executive (Admission & Academic Support)
About SkillsBee Academy
SkillsBee Academy is a fast-growing online learning platform focused on delivering industry-relevant, skill-based education. Our mission is to help learners enhance their skills, improve employability, and build successful careers through practical training, mentorship, and personalized learning support.
Job Overview
We are looking for an energetic and learner-focused Admission Executive to join our team. This role combines telecalling, lead management, and academic guidance. The ideal candidate will be responsible for connecting with prospective learners, understanding their career goals, explaining suitable courses, and supporting them throughout the admission process.
Candidates with prior EdTech / Education industry experience will be preferred.
Key Responsibilities
- Make outbound calls to prospective learners and follow up on generated leads
- Handle inbound inquiries regarding courses, programs, and admissions
- Understand learner requirements, career goals, and recommend suitable courses
- Explain course features, benefits, and learning outcomes clearly
- Build strong relationships with prospective learners and provide personalized guidance
- Convert inquiries into successful enrollments by effective follow-up and counseling
- Address learner queries and handle objections professionally
- Maintain accurate call records, lead status, and reports in CRM/Excel
- Coordinate with academic and operations teams for smooth onboarding
- Achieve daily, weekly, and monthly calling, admission, and conversion targets
Requirements
- Minimum 1–2+ years of experience in telecalling, admissions, counseling, sales, or related roles
- EdTech / Education industry experience preferred
- Freshers are not eligible
- Strong verbal communication and convincing skills
- Excellent interpersonal and relationship-building abilities
- Ability to understand learner needs and career aspirations
- Comfortable handling high-volume calls and follow-ups
- Basic knowledge of Excel, CRM tools, and reporting
- Fluency in English and Malayalam preferred
Preferred Skills
- Lead generation and conversion skills
- Strong follow-up and objection-handling ability
- Sales-driven yet learner-centric approach
- Confidence and positive attitude
- Time management and multitasking
- Problem-solving mindset
Why Join SkillsBee Academy?
- Competitive salary with performance incentives
- Dynamic and growth-oriented work environment
- Career development opportunities
- Opportunity to contribute to learners’ career growth
Pay: ₹25,000.00 - ₹29,016.79 per month
Work Location: In person
