Project Role : Custom Software Engineer
Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs.
Must have skills : ServiceNow Customer Service Management (CSM)
Good to have skills : ServiceNow ITOM Discovery
Minimum
7.5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As a Custom Software Engineer, a typical day involves designing and developing tailored software solutions that enhance various system components and applications. The role requires working within dynamic environments, applying modern development frameworks, and following agile methodologies to ensure the delivery of scalable and efficient software. Collaboration with cross-functional teams to understand business requirements and translate them into technical implementations is a key aspect of the daily routine, fostering continuous improvement and innovation in software products.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead efforts to identify and implement process improvements that enhance team productivity and software quality.
- Mentor junior team members to support their professional growth and skill development.
- Coordinate with stakeholders to align software development activities with business objectives.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in ServiceNow Customer Service Management (CSM).
- Good To Have Skills: Experience with ServiceNow ITOM Discovery.
- Strong knowledge of software development life cycle and agile methodologies.
- Ability to design and implement scalable software components using modern frameworks.
- Experience in troubleshooting and resolving complex software issues.
- Familiarity with integration techniques and API development within enterprise environments.
Additional Information:
- The candidate should have minimum 7.5 years of experience in ServiceNow Customer Service Management (CSM).
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
