Job Title: Email Executive & Chat Representative
Job Summary:
We are seeking dynamic and customer-focused individuals to join our team as Email Executives and Chat Representatives. The ideal candidates will be responsible for handling customer queries, providing timely resolutions, and ensuring a high level of customer satisfaction through email and chat support.
Key Responsibilities:
- Respond to customer queries via email and chat in a timely manner
- Provide accurate information and effective solutions to customers
- Maintain professional and clear communication at all times
- Handle multiple conversations simultaneously (for chat role)
- Ensure customer satisfaction and follow up when required
- Escalate complex issues to the concerned team when necessary
Requirements:
- Good written and verbal communication skills
- Basic computer knowledge and typing skills
- Ability to handle customer interactions professionally
- Strong problem-solving skills
- Freshers and experienced candidates are welcome
Preferred Skills:
- Prior experience in customer support (optional)
- Ability to work in a fast-paced environment
- Team player with a positive attitude
Location: Shobhagpura Udaipur
Shift: 9.30 to 6.30
How to Apply:
Interested candidates can share their resume at: [email protected]
Pay: ₹10,000.00 - ₹15,000.00 per month
Work Location: In person
