Job Title
E-commerce Operations Executive
Job Summary
The E-commerce Operations Executive will oversee and manage our online sales channels, including marketplaces such as Amazon, Flipkart, Meesho, and the company website. The role involves end-to-end responsibility for product listings, pricing, inventory, promotions, coupon management, invoice printing and distribution, and ensuring the online business runs smoothly and grows steadily.
Key Responsibilities
- Manage day-to-day operations of multiple e-commerce marketplace platforms (Amazon, Flipkart, Meesho, etc.) and the company’s own website
- Upload and maintain product listings, including titles, descriptions, images, attributes, stock levels, and pricing
- Monitor competitor pricing and marketplace pricing trends and adjust pricing strategies accordingly
- Print invoices and ensure order documentation is handled as per company and marketplace requirements
- Create and manage coupons, promo codes, deals, and marketplace promotions such as flash sales, bundle offers, and discount coupons, ensuring timely execution
- Check and reconcile inventory, track stock levels, analyse stock-outs and over-stocks, and coordinate with warehouse, logistics, and supply chain teams for replenishment
- Plan, execute, and review promotional activities on marketplace platforms and the website, analysing sales lift and ROI
- Monitor key performance metrics including sales, conversion rates, average order value, return rates, and inventory turnover, and use insights to propose improvements
- Work closely with internal teams including marketing, logistics, customer service, warehouse, and finance to ensure smooth operations
- Ensure the company website is updated with accurate product information, pricing, and offers, and coordinate with the web/IT team to resolve issues
- Ensure compliance with marketplace policies, brand guidelines, and internal SOPs
- Maintain accurate records and reports, including daily, weekly, and monthly sales, inventory, promotions, and pricing changes
- Handle basic photography or image uploads where required and monitor listing quality (images, copy, attributes) to ensure visibility and conversion
- Provide additional support during peak periods such as sale events and festive promotions, with close monitoring and execution
Mandatory Requirements (Please Apply Only If You Meet These)
- Bachelor’s degree in Arts or B.Com
- Minimum 2 years of experience in e-commerce operations
- Hands-on experience managing online marketplaces and website operations
- Comfortable working Monday to Saturday, 10:30 AM to 6:30 PM
- Based in or able to commute easily to Mumbai Central
Qualifications & Experience
- Familiarity with Amazon, Flipkart, Meesho, or similar marketplace platforms
- Good numerical and analytical skills with the ability to interpret data and draw actionable insights
- Strong organisational skills and attention to detail; comfortable with routine operational tasks such as pricing checks, inventory checks, and invoice printing
- Basic IT skills including MS Excel or Google Sheets and comfort using web tools and platform portals
- Good verbal and written communication skills and ability to work as part of a team
- Willingness to work beyond regular hours during major promotions or sale days when required
Personal Attributes
- Proactive, self-motivated, and eager to learn
- Comfortable working in a fast-paced e-commerce environment
- Strong problem-solver who can act quickly during issues such as stock-outs, pricing errors, or campaign delays
- Detail-oriented, understanding that listing or pricing errors can impact business performance
- Collaborative and comfortable coordinating with multiple internal teams
Working Conditions
- On-site role
- Working days: Monday to Saturday
- Working hours: 10:30 AM to 6:30 PM
- Additional hours may be required during sale events and promotions
- Location: Mumbai Central
Job Type: Full-time
Pay: ₹20,000.00 - ₹35,000.00 per month
Application Question(s):
- This is a work-from-office role based in Mumbai Central. Are you comfortable commuting to this location daily?
- familiar with amazon flipkart blinkit
Experience:
- ecom market place: 2 years (Required)
Location:
- Mumbai, Maharashtra (Required)
Work Location: In person
