Professional with 25+ years of experience and exposure on Quality Management, including Customer Quality, Quality Assurance, Quality Control & STA in Automotive Supply Chain (OEM / Tier 1)
Responsible for Quality Management strategy deployment across site
Responsible & accountable for quality management functional deliverables, including those of Quality Planning, Quality Control, Quality Assurance, Quality Engineering, Customer Quality & STA
Responsible for effective Customer Interface function including A-CSR (Proactive) and Customer complaints & concerns (Reactive)
Responsible for monitoring the Automotive Audit Approach including Product, Process and System audits, LPA, VDA 6.3 and PPAP audit
Responsible for Quality Assurance metric, including COPQ and Customer Score cards on Q Parameters
Responsible for driving Quality culture across site, including Improvement Projects (QCC, SGA, Kaizen)
Supporting the third party / Customer / Certifying Body audits
Responsible for monitoring the KPIs of functional resources
Responsible for Training Need Identification (TNI) of functional resources
Academics: BE or B Tech
MBA Quality Management or MBA Project Management (preferred)
Work experience:
25+ Years in Automotive OEM and / or Tier 1 Automotive Supply Chain
Directly interacted with Automotive OEMs
Knowledge:
Quality Management including Quality Planning, Quality Control, Quality Assurance
Customer Quality (Automotive OEMs)
Supplier Quality Management
QMS - ISO 9001:2015: Internal / Lead Auditor
Automotive QMS - IATF 16949:2016: Internal / Lead Auditor
A-CSR
A-Core tools
AIAG VDA FMEA (D / P)
Automotive Audit Approach - Product, Process, System, Layered Process
VDA 6.3
Business Excellence - TQM, Deming Journey (Preferred)
Lean Six Sigma Black Belt
Data Analytics
NVH Analytics
Project Management (Preferred)
Information Security Management System (Preferred)
STA / Supplier strategy deployment (Preferred)
AS 9100D (Preferred)
ISO 13485 (Preferred)
Enhanced functional deliverables within Quality Management
Effective Customer Quality function with active Systemic and Proactive & Reactive approaches
Experienced resource to ensure adherence/compliance to Automotive CSR
Supportive resource for supporting QM Enterprise Models
Supportive resource for Quality Culture Deployment
Strengthening the Automotive Audit Approaches
Capacity building for effective implementation of Automotive core tool and Problem solving methodology