This is a full-time on-site role for an Operations Intern located in Mohali. The Operations Intern will be responsible for assisting with day-to-day operations, supporting project management activities, and aiding in after-sales processes. The intern will also help analyze data and contribute to the overall efficiency of the operations team.
Who can Apply?
- Students in final semester or recent pass out of BBA/MBA (Operations) or BCA/B.Com
- Strong communication skills (verbal & written).
- Proficient in Microsoft Word, Excel, and Google Maps.
- Active problem-solving ability and decision-making skills.
- Analytical mindset for handling data and reports.
Roles & Responsibilities:
- Manage customer complaints and ensure timely resolution.
- Prepare regular reports and perform data analysis for performance tracking and improvement.
- Assist Billing & Receivables team in payment follow-ups.
- Provide support to the operations (OPS) team
- Field Technician (FT) bills verification.
- FT attendance, tracking, and next-day planning.
- ODI sheet preparation and fault follow-ups with customers.
- Monitor operational metrics and flags
- Overlooked faults.
Perks & Learning Opportunities:
- Hands-on exposure to core operations and field management.
- Practical understanding of scheduling and customer service in real-time environments.
- Opportunity to collaborate with billing, field, and planning teams.
- Job offer as per performance & requirement after completion of 1 year
Company Description
Eon Infotech Limited, headquartered in Mohali, India, specializes in asset tracking systems and defense electronics. Founded in 2000, the company provides cutting-edge technology solutions, focusing on delivering embedded solutions. Eon Infotech is an ISO 9001:2015 certified organization that holds numerous Intellectual Property Rights (IPRs) and prides itself on working closely with clients, including Fortune 500 companies, to meet their unique needs.
Job Types: Full-time, Internship
Contract length: 12 months
Pay: ₹8,000.00 - ₹10,000.00 per month
Work Location: In person
