JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
What this job involves:
As a Transport Billing/MIS Coordinator at JLL, you'll play a vital role in ensuring the accuracy and efficiency of our client's transportation operations through meticulous billing management and data-driven reporting. This position sits at the intersection of finance, operations, and technology, where your analytical skills will directly support strategic decision-making for a dedicated client site within our Integrated Facilities Management portfolio. You'll be responsible for processing transport-related invoices, maintaining comprehensive management information systems, and generating insights that help optimize logistics costs and service delivery at the client location. Working closely with the Assistant Transport Manager and operational teams on-site, you'll supervise the complete billing cycle for all transport operations while ensuring compliance with service level agreements. At JLL, we believe the most effective teams are built when everyone is empowered to thrive, and in this role, you'll leverage technology and process improvement to drive operational excellence. Your attention to detail and ability to liaise effectively with vendors, procurement, and internal stakeholders will ensure transport operations run smoothly while maintaining the highest standards of financial accuracy and timely payment processing.
What your day-to-day will look like:
Send weekly MIS and kilometer data to transport vendors, conducting cross-verification to identify and resolve deviations, discrepancies, and billing irregularities
Prepare final approved kilometer details for the week and coordinate with vendors on passed kilometers, deductions, penalties, and billing formats
Track and maintain ad-hoc bookings and internal transport requests for the client site, updating kilometers, garage time, and applicable deductions in the billing system
Liaise with operations teams to capture and update penalty information in the MIS, ensuring accurate reflection of service level compliance
Generate and distribute billing statements and final invoices to all transport vendors for verification, following up on clarifications, credit notes, and discrepancies
Coordinate with vendor supervisors and billing teams regarding deductions, approved kilometers, and invoice adjustments to maintain transparent communication
Ensure monthly MIS and invoices are audited and processed for payment in accordance with SLAs, processing invoices through the Vault system before deadlines
Support the billing lead with strategic inputs for procurement liaison, maintaining PO trackers, managing invoice workflows, and monitoring budget utilization for the client account
Build and deliver monthly management reports (MMR), operational summaries, cost analyses, and other strategic reports to the transport team within established timeframes
Qualifications:
Bachelor's degree or diploma in Commerce, Finance, Business Administration, or related field
3-4 years of overall professional experience with 2-3 years specifically in billing, MIS coordination, or transport operations within hotels, IT, travel, facilities management, or related services
Advanced proficiency in Microsoft Excel including data analysis, formulas, pivot tables, and MIS dashboard creation
Strong expertise in Microsoft Office Suite and professional email communication for vendor and stakeholder correspondence
Demonstrated ability to manage end-to-end billing cycles, invoice processing, and payment workflows with accuracy and timeliness
Excellent numerical aptitude with proven track record in cross-verifying large data sets and identifying billing discrepancies
Strong interpersonal and communication skills for effective liaison with vendors, procurement teams, and operational stakeholders
Achievement-oriented mindset with a positive attitude, learning agility, and strong teamwork capabilities
Experience with invoice processing systems such as Vault or similar enterprise platforms (preferred)
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
