To carry out telecalling operations and direct them to the store in order to increase the prospective customers in the store.
- Accurately capture customer data (pre-purchase, conversion, footfall data, etc.) and identify the prospective customers.
-
Connect with the assigned number of new/existing customers to invite them to the store events, campaigns, exhibitions, offers, etc.
-
Ensure that all guest inquiries and complaints about the products and services of the Company are dealt with in a friendly and professional manner.
-
Responsible for making entries of customers in the CRM software by collecting pre-purchase data, store footfall count, reasons for non-conversion.
-
Manage and follow up the database of wedding customers in order to close deals.
-
Maintain a high degree of telephone etiquette to enhance shop image and convert prospects to customers through effective telemarketing skills.
Functional Area - Marketing
Location - Surat
State - Gujarat
Country - India
Educational Qualification - BA, B.COM, B SC, BBA, BCA, BBS, BBM, COMPUTER PROFICIENCY HARDWARE
Age - 21 to 30
Experience - 0 to 1 Year
Salary Range - 10000 to 15000
