Role Overview:
We are looking for a compassionate and healthcare-focused Progress Coach to join our dynamic clinical team. As a Progress Coach, you will support clients in achieving their health and lifestyle goals through personalised coaching, behaviour change support, and ongoing progress tracking.
Key Responsibilities:
- Provide personalised health coaching and behaviour change support to clients.
- Help clients set realistic health goals and develop actionable plans.
- Track and interpret client progress using relevant health metrics.
- Support clients across nutrition, fitness, sleep, stress management, and lifestyle modification.
- Build strong client relationships through active listening, empathy, and regular engagement.
- Maintain accurate client records and documentation.
- Collaborate with cross-functional teams to deliver a consistent and positive client experience.
Requirements:
Education & Qualifications
- Bachelor’s degree in Nutrition, Dietetics, Life Sciences, Public Health, Sports Science, Allied Health Sciences, or a related healthcare discipline.
- Master’s degree in a relevant discipline is preferred.
Skills & Competencies
Technical Skills
- Health coaching and behaviour change counselling.
- Goal setting, action planning, and progress tracking.
- Basic understanding of nutrition, fitness, sleep, stress management, and lifestyle modification.
- Ability to interpret health metrics and client progress.
- Proficiency in CRM platforms, EMRs, and Google Workspace.
Behavioural Skills
- Excellent verbal and written communication.
- Active listening and empathy.
- Strong interpersonal and relationship-building skills.
- Coaching and motivational skills.
- Problem-solving and critical thinking.
- Accountability and ownership mindset.
- Strong time management and organisational skills.
- Attention to detail and documentation.
- Adaptability and resilience.
- Team collaboration and cross-functional coordination.
- Conflict resolution and client-handling skills.
- Customer-centric approach with a focus on delivering an exceptional client experience.
Why Join Us:
- Work at the intersection of healthcare, technology, and preventive health.
- Be part of a collaborative, multidisciplinary team focused on improving health outcomes.
- Opportunity to make a meaningful impact on clients’ long-term health and wellbeing.
Work Location: In person