You will be part of the TWI India team based in Chennai, ensure coordination with internal and external stake holders, handling responsibilities of front office as well supporting office administration. This position requires a proactive, teamworking, detail-oriented individual with strong communication and courtesy skills. You will be required to display excellent customer service. Maintain effective communication with internal teams regarding walk-ins and scheduled visits.
Key responsibilities
· Greet and receive anyone stepping into the premises in professional and courteous manner. Manage visitor registrations, issue visitor passes and ensure compliance with security protocols.
· Handle incoming calls professionally, route calls to the appropriate departments, and take accurate messages when required.
· Receive, sort, and distribute incoming mail, documents, and courier consignments. Coordinate dispatch of documents, certificates, and parcels as required.
· Coordinate meeting room bookings and basic meeting arrangements
· Support coordination during training programs, examinations, audits, or events conducted at the centre.
· Support compliance with Integrated Management System (IMS), including ISO 9001, ISO 14001, ISO 45001, or other applicable standards, by adhering to documented procedures relevant to front-office operations.
· Any other duties as may be reasonably requested by management, in accordance with the postholder’s skills and experience
· Monitor and enforce workplace safety protocols by controlling visitor access, ensuring sign-in procedures are followed, and promptly reporting any suspicious activity or emergencies to the appropriate personnel.
· Serve as a communication link between internal teams and external stakeholders, ensuring timely and professional exchanges of information.
· Prepare and compile reports, presentations, and other materials to support decision-making and organizational objectives.
Adhere to TWI’s internal policies, procedures, and professional conduct standards
Pay: ₹10,848.11 - ₹45,000.00 per month
Benefits:
- Cell phone reimbursement
- Provident Fund
Work Location: In person
