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Job Title: PEX- Process Excellence Consultant
City: Hyderabad
State/Province: Telangana
Posting Start Date: 6/30/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description:
Job Description
Role Purpose
The primary purpose of this role is to drive end-to-end process excellence initiatives by identifying improvement opportunities, analysing operational inefficiencies, and implementing data-driven solutions that deliver measurable business outcomes. The consultant will leverage Lean Six Sigma methodologies (such as DMAIC, RCA, FMEA, and Kaizen) to optimise processes, enhance productivity, reduce costs, and improve service quality.
This role acts as a strategic partner to business stakeholders, ensuring continuous improvement, effective change management, and sustainable transformation through structured problem-solving and analytics-led decision-making. The consultant is expected to demonstrate strong hands-on project execution with quantifiable impact across BPO/BPS/IT/consulting environments, contributing to long-term operational efficiency and business value realisation
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Key Requirements:
Strong expertise in Lean Six Sigma (GB/BB preferred)
Hands-on experience in DMAIC, RCA, FMEA, Kaizen
Working knowledge of Minitab (mandatory)
Proven track record in process improvement with measurable impact
Experience in BPO/BPS/IT/Consulting environment preferred
Strong stakeholder management & consulting mindset
Key Responsibilities:
Drive process improvement initiatives to enhance efficiency and reduce costs
Perform data analysis & root cause identification
Design and implement process optimisation solutions
Deliver measurable business outcomes (cost, SLA, productivity)
Collaborate with stakeholders for solution implementation & change management
Ensure continuous improvement and best practice adoption
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Deliver
No Performance Parameter Measure
1. Analyses data sets and provide relevant information to the client No. Of automation done, On-Time Delivery, CSAT score, Zero customer escalation, data accuracy
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Mandatory Skills: Business Analyst/ Data Analyst(Maps) .
Experience: 5-8 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
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