Hotel Front Office Manager
Location: Chitrakoot, Uttar Pradesh
Job Type: Full-Time
Job Summary
We are looking for an experienced and guest-focused Front Office Manager to lead the front desk operations of our hotel in Chitrakoot. The ideal candidate should have strong leadership skills, excellent communication abilities, and a passion for delivering exceptional guest experiences. The Front Office Manager will oversee daily front office activities, manage staff, handle guest relations, and ensure smooth hotel operations.
Key Responsibilities
- Manage daily front office operations including reception, reservations, check-ins, and check-outs
- Supervise and train front desk staff to maintain high service standards
- Ensure excellent guest satisfaction and resolve guest complaints professionally
- Coordinate with housekeeping and other departments for smooth operations
- Monitor room availability, occupancy, and reservation systems
- Maintain accurate guest records and billing processes
- Prepare daily reports and handle cash management procedures
- Ensure compliance with hotel policies and safety standards
- Maintain a welcoming and professional atmosphere for guests
Required Skills & Qualifications
- Bachelor’s degree or diploma in Hotel Management, Hospitality, or related field preferred
- 3–6 years of experience in hotel front office operations
- Previous supervisory or managerial experience preferred
- Strong communication and interpersonal skills
- Knowledge of hotel management software (PMS) and MS Office
- Excellent problem-solving and leadership abilities
- Ability to work flexible shifts, weekends, and holidays
Preferred Candidate Profile
- Guest-oriented and professional personality
- Strong team management skills
- Ability to handle pressure in a fast-paced environment
- Experience working in hotels, resorts, or hospitality properties
Salary & Benefits
- Competitive salary based on experience
- Accommodation and meals may be provided
- Career growth opportunities
- Friendly and professional work environment
Hiring Immediately
Candidates from Chitrakoot and nearby areas are encouraged to apply.
Pay: ₹18,000.00 - ₹20,000.00 per month
Work Location: In person
