Customer Service Representative (CSR)
Contact: 75748 61560
Location: SHOTT Amusement Limited, 4th Floor, Crystal Point Mall, New Link Road, Sahayog Nagar, Bhudargarh Colony, Andheri West, Mumbai, Maharashtra – 400053
Eligibility: Minimum 10th / 12th Pass or Graduate
Key Responsibilities
- Assist customers and provide excellent customer service.
- Explain and demonstrate games to customers clearly and confidently.
- Handle cashiering, billing, and payment transactions accurately.
- Ensure a pleasant and engaging customer experience at all times.
Working Hours & Schedule
- 9-hour shift per day
- 1 weekly off
- Weekends and public holidays are working days
Rotational Shifts:
- 1:00 PM – 10:00 PM
- 2:00 PM – 11:00 PM
- 3:00 PM – 12:00 AM
- 4:00 PM – 1:00 AM
Important:
- Candidates must be available for all shifts during the first 15 days of joining.
Salary & Benefits
- Fresher: ₹14,600 In-Hand | ₹18,000 CTC (including PF)
- Experienced: ₹15,000 In-Hand | ₹18,600 CTC (including PF)
- Night Allowance: ₹100 per day for the 4:00 PM – 1:00 AM shift
Performance-based incentives
- 24 days of paid leave per year
- Double pay on public holidays
- Child education benefit
Requirements
- Must strictly follow grooming and uniform standards.
- Comfortable with rotational shifts and standing work.
- Customer-friendly attitude and willingness to learn.
Pay: ₹14,600.00 - ₹15,000.00 per month
Benefits:
Work Location: In person
