Experience: 0 -1 years
1. Experience in Post Sale Customer relationship managementand Collections.
2. Make Liaisoning with the customer for recovery of theamount.
3. Strong client focus including pre and post-sales servicesfor long-term retention.
4. Should have knowledge of the entire customer lifecyclefrom initiation to possession.
5. Create a hassle-free and seamless experience for thecustomer with regards to on-boarding, registration, payment follow-up etc, andalso deliver prompt and accurate service to the customer
6. Experience inbound and outbound calls.
7. Strong communication and negotiation skills.
8. Create daily, weekly and monthly reports and communicateeffectively with leadership.
10 Meeting monthly targets in the assigned projects ismandator
11. Freshers will be considered with good communicationskills
12. Minimum Qualification : Graduation
Executive
Post sale calling, recovery,
Graduate
As per industry norms