Experience: 1–3 Years
Employment Type: Full-time
Location: Janak Puri, New delhi
Department: Admissions / Student Counselling
Reporting To: Centre Head / Counselling Manager
Job Summary
We are looking for a motivated and student-focused Educational Counsellor to guide students and parents in selecting suitable courses, programs, and career pathways. The candidate will be responsible for counselling prospective students, handling admissions enquiries, following up with leads, and achieving enrolment targets.
Key Responsibilities
- Counsel students and parents regarding courses, programs, eligibility, and career opportunities.
- Understand students’ academic background, interests, and career goals to recommend appropriate programs.
- Handle leads through calls, walk-ins, WhatsApp, email, and other communication channels.
- Conduct one-to-one counselling sessions and provide accurate course information.
- Follow up with prospective students and convert enquiries into admissions.
- Maintain regular follow-ups and update lead/student information in the CRM.
- Achieve monthly counselling, conversion, and admission targets.
- Coordinate with the admissions and academic teams to ensure a smooth enrolment process.
- Maintain a positive relationship with students and parents throughout the admission journey.
- Participate in seminars, education fairs, school/college visits, and promotional activities when required.
- Prepare regular reports on leads, follow-ups, conversions, and admissions.
Required Skills
- Excellent communication and interpersonal skills.
- Strong counselling and convincing abilities.
- Good listening and relationship-building skills.
- Target-oriented and proactive approach.
- Ability to handle objections and convert enquiries.
- Good knowledge of MS Office/Google Workspace and CRM systems.
- Ability to communicate professionally in English and Hindi.
- Strong follow-up and time-management skills.
Qualification
- Bachelor’s degree in any discipline.
- 1–3 years of experience in educational counselling, admissions, inside sales, student counselling, or a related field.
- Experience in the education/EdTech sector will be an advantage.
Key Performance Indicators (KPIs)
- Lead-to-admission conversion rate.
- Monthly enrolment/admission targets.
- Number and quality of student follow-ups.
- Counselling session effectiveness.
- Student/parent satisfaction.
- CRM and reporting accuracy.
Preferred Candidate Profile
A confident, empathetic, target-driven professional who enjoys interacting with students and parents and can effectively guide them toward making informed educational decisions.
Pay: ₹25,000.00 - ₹45,000.00 per month
Work Location: In person
