Job Description
Company Description
Josh Software is relentlessly focused on discovering, developing and delivering innovative solutions that connect our customers to the people they serve through the advanced use of technology. With our reach, range and resources, we provide our customers with a universal platform for driving their vision into their markets using consistent and reliable technology solutions. Josh Software has more than 15 years of experience and operates in key strategic geographies in the USA, Middle East (Dubai), SE Asia and India.
Must Have
Hardware – laptop, printer, maintenance and complete Device Governance (provisioning, asset tracking, full-disk encryption like BitLocker/FileVault, System Hardening, MDM administration and remote wiping).
Providing IT Support/ maintenance to end users across hybrid and remote work setups.
Router, Access control setup and network infrastructure configuration
VPN setups as per project requirements (including secure remote access and client configurations).
Administering Firewall and managing security, including perimeter controls, access policies and Multi-Factor Authentication (MFA).
Antivirus Management, endpoint protection (EDR) and routine patch management.
Data Governance & Protection, including implementing Role-Based Access Control (RBAC), Data Loss Prevention (DLP) practices and maintaining secure data backup & disaster recovery protocols.
Security & Compliance, ensuring IT systems adhere to regulatory standards and security frameworks (e.g., ISO 27001, SOC 2, GDPR, DPDP) and assisting with security audits.
Troubleshooting IT-related issues and providing resolution in a timely and efficient manner.
Zoom, G Suite, MS Office Suite Handling (Email ID creation, updating, deletion, distribution lists and access permissions management).
Biometric Access Control Setup and Monitoring
Nice to Have:
Coordination with IT vendors for technical support, procurement, hardware maintenance and SLA tracking.
Relevant industry/security certifications (e.g., CCNA, CompTIA Security+, Network+).
Good communication and interpersonal skills.
Good Team Player.
Qualifications
A college degree (preferably in Computer Science, IT, Computer Engineering or a related field).
A 3 - 5 years of relevant experience in IT support, network administration, device governance and infrastructure security.
Additional Information
We offer a competitive salary and excellent benefits that are above industry standards.
Pls submit your resume in this standard 1-page format or 2-page format.
