Job Title: Steward (Food & Beverage Service)
Location: Bengaluru
About Burma Burma Restaurant & Tea Room
Burma Burma Restaurant & Tea Room is India's leading Burmese specialty restaurant brand, celebrated for its authentic cuisine, refined dining experience, and exceptional hospitality. We are committed to delivering memorable guest experiences through impeccable service, operational excellence, and a culture of warmth and authenticity.
We are looking for passionate and service-oriented Stewards to join our Front-of-House team and contribute to delivering world-class dining experiences.
Position Summary
The Steward is responsible for providing exceptional table service, ensuring guest satisfaction, and supporting seamless restaurant operations. The ideal candidate should have a strong foundation in luxury hospitality, five-star hotels, or premium fine dining restaurants, with a passion for delivering outstanding guest experiences.
Candidates with primary experience in Quick Service Restaurants (QSR), fast-food chains, cloud kitchens, or delivery-focused restaurant brands will not be considered.
Key Responsibilities
- Welcome guests warmly and provide courteous, attentive, and personalized service throughout their dining experience.
- Present menus, explain dishes, ingredients, and beverages, and make appropriate recommendations based on guest preferences.
- Take accurate food and beverage orders and ensure timely coordination with the kitchen and service team.
- Serve food and beverages in accordance with fine dining service standards and Burma Burma's SOPs.
- Ensure tables are properly set before service and maintained throughout the guest's visit.
- Monitor guest satisfaction and respond promptly to requests or concerns, escalating issues when required.
- Maintain cleanliness and organization of the dining area, service stations, and restaurant equipment.
- Demonstrate thorough knowledge of the menu, Burmese cuisine, seasonal offerings, and restaurant promotions.
- Support upselling by recommending signature dishes, beverages, and desserts to enhance the guest experience.
- Adhere to food safety, hygiene, sanitation, and grooming standards at all times.
- Assist in opening and closing duties, including mise en place and service station preparation.
- Work collaboratively with the kitchen and front-of-house teams to ensure smooth restaurant operations.
Desired Candidate Profile
- Diploma or Bachelor's Degree in Hotel Management, Hospitality Management, or a related field is preferred.
- 1–3 years of experience in Food & Beverage Service within luxury hotels, premium restaurants, or fine dining establishments.
- Experience in five-star hotels or luxury hospitality brands will be highly preferred.
- Strong understanding of fine dining etiquette, guest service, and food & beverage operations.
- Excellent communication and interpersonal skills with a guest-first approach.
- Professional grooming, positive attitude, and a willingness to learn.
- Ability to work efficiently in a fast-paced, high-service environment.
- Flexibility to work rotational shifts, weekends, and public holidays.
Pay: ₹20,000.00 - ₹23,000.00 per month
Benefits:
Work Location: In person
