Job Title: E-commerce Tele Sales Executive
Location: Rajendra Place, Delhi
Experience: 1–3 Years
Salary: ₹15,000 – ₹20,000 per month (Based on Experience)
Job Type: Full-Time
Job Summary
We are hiring an experienced E-commerce Tele Sales Executive join our growing team. The ideal candidate should have prior experience in E-commerce, Marketplace, Customer Support, Telecalling, Vendor Onboarding, or Seller Support.
The candidate will be responsible for handling customer and vendor interactions, resolving queries, onboarding new sellers, and achieving daily calling and onboarding targets.
Key Responsibilities
- Handle inbound and outbound calls professionally.
- Assist customers with product, order, return, cancellation, and service-related queries.
- Contact potential vendors and onboard them onto the company's marketplace.
- Explain platform features, registration process, pricing, and business benefits to vendors.
- Follow up with prospective vendors to complete the onboarding process.
- Build and maintain strong relationships with customers and sellers.
- Coordinate with internal teams to ensure smooth onboarding and issue resolution.
- Maintain accurate customer and vendor records in the CRM.
- Achieve daily and monthly calling, onboarding, and performance targets.
Required Skills
- 1–3 years of experience in Telecalling, Tele Sales, Customer Support, or Inside Sales.
- Experience in E-commerce, Marketplace, or Seller Support is mandatory.
- Hands-on experience in Vendor Onboarding and Customer Handling.
- Strong communication skills in Hindi and English.
- Good convincing and negotiation skills.
- Basic knowledge of MS Office and CRM software.
- Ability to work in a target-oriented environment.
- Positive attitude with excellent interpersonal skills.
Preferred Qualifications
- Bachelor's degree in any discipline.
- Experience working with E-commerce Platforms, Marketplaces, Online Seller Support, or Vendor Management will be preferred.
What We Offer
- Salary: ₹15,000 – ₹20,000 per month (Based on Experience)
- Performance-Based Incentives
- Career Growth Opportunities
- Professional & Supportive Work Environment
- Opportunity to work with a fast-growing Digital & E-commerce Business
How to Apply
Interested candidates with relevant E-commerce Telecalling, Tele Sales, Customer Support, Marketplace, or Vendor Onboarding experience are invited to share their updated resume.
Pay: ₹12,000.00 - ₹20,000.00 per month
Application Question(s):
- What is your experience in Telecalling.?
- Do you have experience working with an E-commerce or Marketplace company?
- Do you have experience in Vendor Onboarding or Seller Support?
Experience:
- Cold calling: 1 year (Preferred)
Work Location: In person
