Head - Finance Process & Systems
Head of Country Controlling
Blue Dart Express Limited, a listed company, is a leader in courier, integrated air express package distribution, and eCommerce in South Asia, offering a wide range of logistics solutions. Founded in 1983, it is recognised for reliable, time-bound, and secure delivery services across 55,000+ locations in India as well as internationally. Its competencies span across evaluation and contracting, planning and transition, delivery and execution, and specific service capabilities. We pride ourselves on innovation, digitalization, service excellence, and creating long-term partnerships with our clients, enabling businesses to thrive in the fast-paced logistics environment and ever-evolving supply-chains. It wholly-owns India’s only scheduled air cargo airline, Blue Dart Aviation Limited, since May 1994, and the Concorde Air Logistics Limited, a transport, storage, and communications business, since May 2004.
Blue Dart Express Limited is a part of the DHL Group's DHL eCommerce division, leveraging this global logistics leader’s network across 220 countries and territories to provide comprehensive express and logistics solutions to our clients. Our robust network and unmatched infrastructure have positioned the Blue Dart brand as a key India-grown logistics player with an unmatched and phenomenal global outreach rooted in the DHL brand of its majority shareholder.
We are proud to be consistently ranked among India’s Top 100 Great Places to Work, combining it with DHL Group’s Top Employer certification. Being an Employer of Choice is not just a goal; it’s a fundamental part of who we are, committed to creating a workplace where people are valued, empowered, and wear the sobriquet “Blue Darter” with honour.
If you are looking to join a purpose-led, people-first, company that shapes India’s supply-chains with integrity and safety, Blue Dart is where you belong. Blue Dart offers competitive compensation and comprehensive benefits, access to cross-functional, succession planning and global career paths, and strong culture of recognition.
The Finance Process & Systems Head will lead the implementation and stabilization of SHAPE+ (SAP-based) platform across Finance, with a core focus on Accounts Payable (AP), followed by Accounts Receivable (AR) and related reporting processes. This role will act as the bridge between finance operations and system transformation, ensuring end-to-end process excellence, data accuracy, and system adoption across functions and regions. It will drive design governance, testing, training, deployment, and user support for SHAPE+ modules.
To lead the process transformation and SAP SHAPE+ system implementation across core finance modules—starting with AP and expanding to AR and reporting. The role will ensure operational readiness, control adherence, and long-term sustainability of financial processes enabled by SHAPE+.
Key Roles & Responsibilities:
Finance Transformation & SHAPE+ Leadership
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Drive end-to-end implementation of finance modules including Accounts Payable, Accounts Receivable, General Ledger, Reporting, and related finance processes.
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Govern business blueprinting, solution design, configuration reviews, testing cycles, and deployment activities.
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Ensure alignment between business requirements, system capabilities, and global standards.
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Drive realization of business benefits through effective adoption and continuous optimization of SHAPE+.
Finance Systems Strategy & Governance
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Own the roadmap for finance systems, applications, and technology platforms supporting business operations.
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Establish governance frameworks for system enhancements, prioritization, resource allocation, and project execution.
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Partner with IT and business stakeholders to define, evaluate, and implement system improvement initiatives.
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Ensure system stability, data integrity, security, and scalability to support business growth.
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Oversee post-implementation reviews and continuous improvement of finance systems..
Process Excellence & Standardization
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Collaborate with global, regional, and local stakeholders to standardize finance processes and align with global best practices.
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Drive simplification, standardization, and optimization of Accounts Payable, Accounts Receivable, Vendor Management, Reconciliation, and Reporting processes.
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Identify automation opportunities to improve efficiency and reduce manual intervention.
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Establish process governance, documentation standards, and operating procedures across finance functions.
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Lead continuous improvement initiatives to enhance productivity, service quality, and control effectiveness.
Project Management & Transformation Delivery
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Lead finance-related transformation projects from business case development through implementation and benefit realization.
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Establish project governance structures, milestones, reporting mechanisms, and risk management frameworks.
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Monitor project budgets, timelines, resource utilization, and delivery outcomes.
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Ensure effective coordination between Finance, IT, Operations, Procurement, Legal, Treasury, and external partners.
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Drive disciplined execution of strategic initiatives supporting organizational transformation objectives..
Change Management & Capability Building
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Develop and execute change management strategies to support successful adoption of new systems and processes.
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Lead user training programs, capability-building initiatives, and stakeholder engagement activities.
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Build a network of change champions across finance and business functions.
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Ensure availability of process documentation, SOPs, user guides, and training materials.
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Drive adoption and compliance with new operating models and systems.
Controls, Compliance & Risk Management
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Ensure financial controls, approval workflows, audit requirements, and compliance standards are embedded within system design and processes.
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Partner with Controlling, Audit, Compliance, and Risk Management teams to strengthen governance frameworks.
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Drive implementation of system-led controls to reduce manual dependencies and operational risks.
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Support internal and external audits related to finance systems and process controls.
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Monitor and mitigate risks arising from process or system gaps.
Reporting, Analytics & Digital Finance
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Lead modernization of management reporting through SAP, S/4HANA, Fiori, SAC, and other reporting platforms.
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Drive automation of dashboards, KPI monitoring, and business performance reporting.
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Improve financial data quality, accessibility, and business insights through technology-enabled solutions.
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Support advanced analytics and digital finance initiatives that enhance decision-making capabilities.
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Ensure reporting frameworks support business, statutory, and management requirements.
Stakeholder Management & Cross-Functional Collaboration
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Act as the central point of accountability for finance systems and transformation initiatives.
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Partner closely with Finance, IT, Operations, Procurement, Treasury, Legal, Shared Services, and external vendors.
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Represent Finance in steering committees, governance forums, and strategic project reviews.
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Drive alignment between business objectives, technology solutions, and governance requirements.
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Foster collaboration and stakeholder engagement to ensure successful project delivery and sustainable outcomes.
Qualifications & Experience:
Education:
Essential:
- Chartered Accountant, CPA equivalent
- Certified in SAP FI/CO, S/4 HANA or equivalent
Experience:
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Essential: 10 –12 years of experience in finance transformation or system implementation roles
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Preferred: SHAPE+, and other finance application experience.
Technical Skills:
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SAP Finance Modules (FI, CO, MM integration, AP/AR processes)
- Finance process mapping and control design.
- UAT planning, training deployment, data migration
- Hypercare and post-deployment support governance
- Workflow automation, KPI dashboarding tools
Key Competencies:
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Strong project leadership and change management
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Analytical and structured problem-solving
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Cross-functional influence and stakeholder management
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High accountability and execution orientation
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Communication and facilitation skills
Key Performance Indicators:
Key Performance Indicator
Timely go-live of AP, AR & reporting modules
% process deviation from global template
% finance controls automated through SHAPE+
User satisfaction & training effectiveness scores
Number of issues closed within SLA
% of reports transitioned to SHAPE+ dashboards
When you join us, you’re not just taking a job—you’re becoming part of a purpose-led movement that’s reshaping the future of logistics across India and the world. At Blue Dart, we don’t just deliver parcels—we deliver excellence, innovation, and opportunity every day.
Here’s what makes us stand out:
- Great Place to Work® Certified—a testament to our people-first culture, inclusive environment, and commitment to your growth and well-being.
- Competitive pay and performance-linked rewards that truly recognize your impact.
- Structured learning, global exposure, and on-the-job coaching to help you grow faster than ever.
- Best-in-class benefits—from comprehensive medical cover (including optional parental care) to financial wellness and generous time off.
- A culture that celebrates diversity, innovation, and bold thinking—where your voice is heard and your contributions matter.
- Global career paths across the DHL Group, opening doors to opportunities in 220+ countries and territories.
- The pride of working with India’s most awarded logistics brand, trusted by millions and driven by purpose.
This is your chance to do meaningful work, build a career without borders, and thrive in a company that’s not just a logistics leader—but a Great Place to Work. Come grow with us.
Disclaimer:
At Blue Dart Express Limited, all recruitment is conducted through a fair, transparent, and merit-based process aligned with our commitments to Human Rights and Diversity, Equity, Inclusion & Belonging (DEIB).
Blue Dart does not request or accept any fees, deposits, or payments from candidates at any stage of the recruitment or onboarding process. Any such request is fraudulent and unauthorized.
Blue Dart shall not be responsible for any loss arising from such fraudulent activity. For verification, candidates may write to [email protected].
