Key Responsibilities:
- Manage customer relationships and provide timely assistance.
- Handle customer queries and coordinate with relevant teams.
- Follow up with customers and leads regularly.
- Maintain accurate customer records and update CRM databases.
- Coordinate with the sales and operations teams.
- Support customer onboarding and documentation.
- Prepare daily, weekly and monthly reports.
- Track customer follow-ups and ensure timely responses.
- Assist the team in achieving business and customer service targets.
- Maintain professional communication with customers.
Required Skills:
- Minimum 1 year of work experience in CRM, customer relationship management, sales coordination, customer service, or a related role.
- Good verbal and written communication skills.
- Good customer-handling and follow-up skills.
- Basic knowledge of *MS Office and Excel*.
- Strong coordination and organizational skills.
- Ability to work in a target-oriented environment.
- Positive attitude and willingness to learn.
- Ability to work independently and as part of a team.
Shift:
Day Shift
Salary:
Based on experience
Location:
Coimbatore, Tamil nadu
Contact us: 9087222150
Pay: ₹15,000.00 - ₹30,000.00 per month
Experience:
Work Location: In person
