Your Role & Main Responsibilities
The Flightscape Delivery Team is looking for a Senior Business Analyst for Flight Plan Manager and related products from the portfolio.
Main responsibilities:
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Act as a Business Subject Matter Expert (BSME) across the end-to-end solution implementation lifecycle.
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Develop a strong understanding of the application’s user interface with a focus on functional business solutions.
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Apply knowledge of technical processes to support implementation, installation, and customer integration of the Flight Planning Suite.
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Participate in onsite and remote customer meetings as a BSME.
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Collaborate with project managers, account managers, implementation teams, and development resources to meet customer expectations.
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Support issue resolution during solution adoption and post-production maintenance/service request phases.
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Lead data gathering and data loading processes prior to implementation.
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Perform data validation checks throughout all stages of solution implementation and delivery.
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Contribute to process improvements and initiatives to enhance Flight Management solutions.
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Identify customer best practices and communicate insights to Solution Management teams.
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Report and document issues, conduct analysis, and lead resolution from a business perspective.
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Demonstrate effective teamwork and collaboration skills.
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Operate under general direction with minimal oversight.
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Ensure consistent use of approved methods, processes, and tools.
Minimum Qualifications
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Minimum of 5 years of experience in Airline Operations.
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Proven analytical and problem-solving skills.
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Strong written and verbal communication skills in English.
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Ability to collaborate effectively with cross-functional teams and stakeholders.
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Experience working in customer-facing roles.
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Ability to travel between 10% and 50% of the time.
Preferred Qualifications
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FAA Dispatcher License or equivalent certification.
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Experience with CAE Flight Plan Manager.
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Master’s degree or equivalent technical experience.
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Experience supporting solution implementation or enterprise software deployment.
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Ability to translate business requirements into functional solutions.
Benefits
We’ve designed flexible policies to promote well-being and growth, based on role-specific eligibility and requirements:
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Meaningful work that supports ongoing professional development
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Opportunities to enter and grow within the technology industry
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Collaborative and team-oriented work environment
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Opportunity to be part of a high-performance team
#LI-SA2
At CAE, our mission is clear: to help make the world a safer place. For nearly 80 years, we’ve driven innovation in simulation, training, and mission readiness to support critical operations worldwide. By leveraging advanced technologies, we empower our customers to operate smarter, faster, and more sustainably. Join a purpose-driven organization where bold ideas are encouraged, collaboration drives progress, and your growth fuels our shared success.
Regular
CAE is committed to providing equal opportunities to all applicants, regardless of race, nationality, color, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity, veteran status, age, or other characteristics protected by law. We encourage applicants who may not meet every qualification to apply. Reasonable accommodations are available—contact your recruiter or email [email protected] if needed.
Privacy Statement | CAE
As part of our process, we may use AI‑supported tools to help review applications, with human decision‑making at every step. CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.
