Job Responsibilities:
Customer Quality
- Lead customer complaint investigations using 8D, 5 Why, Fishbone, and other problem-solving methodologies.
- Coordinate containment, root cause analysis, corrective actions, and effectiveness verification.
- Interface with customers on quality issues, audits, and improvement activities.
- Prepare and submit quality documentation, including 8D reports, PPAP documents, and deviation requests.
Manufacturing Quality
- Develop and maintain Control Plans, PFMEA, Process Flow Diagrams, inspection standards, and work instructions.
- Monitor manufacturing processes to ensure compliance with quality requirements.
- Lead first-off inspections, process validations, and production approvals.
- Drive defect reduction, scrap reduction, and process capability improvement.
- Analyze quality trends and implement preventive actions.
Quality Management System
- Maintain compliance with ISO 9001, IATF 16949, ISO 3834, customer-specific requirements, and applicable standards.
- Plan and conduct internal process and product audits.
- Support external certification, customer, and regulatory audits.
- Ensure effective implementation of corrective and preventive actions.
Supplier Quality
- Evaluate supplier performance and coordinate supplier corrective actions.
- Review supplier PPAP submissions and quality documentation.
- Conduct supplier audits and drive supplier quality improvements.
Continuous Improvement
- Lead Lean Manufacturing, Kaizen, Six Sigma, and mistake-proofing (Poka-Yoke) initiatives.
- Use SPC and data analysis to improve process capability.
- Identify opportunities to reduce variation and improve manufacturing efficiency.
Documentation & Reporting
- Review engineering drawings, GD&T, customer specifications, and technical standards.
- Prepare quality metrics, dashboards, and management reports.
- Maintain calibration, inspection, and quality records.
Team Leadership
- Guide and mentor Quality Engineers, Inspectors, and production teams.
- Conduct quality training and awareness programs.
- Support cross-functional teams during new product introduction (NPI) and engineering changes
Job Types: Full-time, Permanent
Pay: ₹25,000.00 - ₹30,000.00 per month
Ability to commute/relocate:
- Irungattukottai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)
Experience:
- total work: 6 years (Required)
Work Location: In person
