Job Title
Hotel Manager
Job Summary
We are seeking an experienced and customer-focused Hotel Manager to oversee daily hotel operations, ensure exceptional guest experiences, manage staff performance, and maintain profitability. The ideal candidate should possess strong leadership, operational, and communication skills with a passion for hospitality.
Key Responsibilities
- Manage day-to-day hotel operations including front office, housekeeping, food & beverage, and maintenance.
- Ensure high levels of guest satisfaction and handle customer complaints professionally.
- Supervise, train, and motivate hotel staff.
- Monitor budgets, expenses, and revenue performance.
- Develop and implement operational policies and procedures.
- Coordinate with vendors and suppliers.
- Ensure compliance with health, safety, and hospitality regulations.
- Maintain quality standards for cleanliness, service, and facilities.
- Prepare operational and financial reports for management.
- Support marketing and promotional activities to increase occupancy and revenue.
Required Qualifications
- Bachelor’s degree in Hospitality Management, Business Administration, or related field.
- Proven experience in hotel operations or hospitality management.
- Strong leadership and team management abilities.
- Excellent communication and problem-solving skills.
- Knowledge of hotel management software/PMS systems.
- Ability to work flexible hours, including weekends and holidays.
Preferred Skills
- Customer service excellence
- Financial and budgeting skills
- Staff scheduling and workforce management
- Conflict resolution
- Multitasking and decision-making abilities
- Sales and revenue management knowledge
Experience
- 1–8 years of experience in hotel or hospitality management (depending on hotel size/category).
Work Location
Hotel The Majestic Grand, Dariya, Opp. to Chandigarh Railway station.
Pay: ₹20,000.00 - ₹35,000.00 per month
Work Location: In person
