Experience: 5+ years
Location: Pune (India)
Primary Skills: Kubernetes, APIs, Linux system administration, and AI/ML platforms
Responsibilities:
-
Collaborate closely with engineering, product, and customer success teams to transform technical information
into clear, actionable content that helps users understand and
effectively use our product. -
Manage a fast-paced documentation pipeline, regularly updating existing content and publishing new materials as
our product evolves.
What We’re Looking For -
Proven track record writing customer-facing documentation for deeply technical products
-
Experience documenting infrastructure and platform software such as Kubernetes, APIs, Linux system
administration, and AI/ML platforms -
Demonstrated ability to thrive in fast-paced, agile environments with frequent documentation updates and
shifting priorities -
Strong technical aptitude with a track record of quickly learning new technologies and domains
-
Ability to collaborate effectively with subject matter experts (SMEs) to gather and validate technical
information -
Strong organizational skills to manage both new content creation and updates to existing documentation
-
Experience with code editors VS-code or sublime-text, VIM or Atom
-
Experience with GitHub and terminal commands