About the Role
We are looking for a responsible and proactive Facility In-Charge to manage the day-to-day facility operations of our coworking space. The candidate will be responsible for ensuring a clean, safe, well-maintained, and fully functional workplace while providing timely support to members, clients, employees, vendors, and visitors.
The ideal candidate should have hands-on experience in facility management, maintenance coordination, housekeeping, security, vendor management, inventory control, and workplace operations.
Key ResponsibilitiesFacility & Maintenance Operations
- Manage the day-to-day facility operations of the coworking space.
- Conduct regular inspections of workstations, meeting rooms, common areas, pantry, washrooms, reception, and other facility areas.
- Ensure the facility is clean, operational, and ready for business every day.
- Monitor electrical, plumbing, HVAC/AC, lighting, furniture, fixtures, civil works, and other facility infrastructure.
- Coordinate preventive and breakdown maintenance activities.
- Attend to facility complaints and ensure timely resolution.
- Maintain daily maintenance and inspection records.
- Identify recurring issues and take corrective/preventive action.
Housekeeping & Hygiene
- Supervise housekeeping staff and ensure proper manpower deployment.
- Maintain high standards of cleanliness and hygiene throughout the coworking space.
- Regularly inspect washrooms, pantry, meeting rooms, common areas, and workspaces.
- Ensure timely replenishment of cleaning and washroom consumables.
- Coordinate deep cleaning, pest control, carpet cleaning, glass cleaning, and other specialized services.
- Address cleanliness-related complaints promptly.
Security & Safety
- Coordinate with security personnel and security agencies.
- Ensure visitor management and access-control procedures are followed.
- Ensure fire exits, emergency exits, staircases, and evacuation routes remain clear.
- Monitor fire safety equipment and coordinate scheduled inspections and servicing.
- Support fire drills, emergency preparedness, and evacuation procedures.
- Report and document accidents, incidents, safety issues, and security concerns.
- Ensure the facility follows required safety and operational standards.
Vendor Management
- Coordinate with housekeeping, security, maintenance, pest control, HVAC, electrical, plumbing, and other facility vendors.
- Monitor vendor manpower, attendance, quality of work, and service timelines.
- Ensure vendors comply with agreed service standards.
- Follow up on pending jobs and maintenance activities.
- Coordinate quotations, work orders, service reports, and invoices where required.
- Escalate vendor performance issues and ensure corrective action.
Inventory & Consumables
- Monitor stock of housekeeping, pantry, washroom, maintenance, and other facility consumables.
- Maintain accurate inventory records.
- Raise purchase/replenishment requests before stock-outs.
- Conduct regular physical stock checks.
- Monitor consumption and minimize unnecessary wastage.
- Ensure proper storage of facility materials and consumables.
Member & Client Support
- Respond promptly to facility-related requests and complaints from members and clients.
- Coordinate with the community and operations teams to resolve issues.
- Maintain a professional and customer-focused approach.
- Follow up until issues are completely resolved.
- Support member requirements related to meeting rooms, events, office setups, and special arrangements.
- Ensure the coworking space provides a professional, comfortable, and positive workplace experience.
Meeting Room & Event Support
- Ensure meeting rooms and conference rooms are clean and ready for use.
- Check basic functionality of AV equipment, displays, lighting, AC, power points, and furniture.
- Coordinate room setup for meetings, workshops, events, and client requirements.
- Provide facility support for events and special activities.
Utility & Cost Management
- Monitor electricity, water, AC/HVAC, and other utility consumption.
- Maintain utility readings and records.
- Identify opportunities for energy and operational cost savings.
- Coordinate with building management for utility and infrastructure-related issues.
- Ensure efficient use of facility resources.
Reporting & Documentation
Maintain accurate records of:
- Daily facility inspections
- Maintenance activities
- Preventive maintenance
- Breakdown complaints
- Vendor attendance and performance
- Housekeeping activities
- Security incidents
- Fire and safety checks
- Inventory and consumables
- Pest control
- AMC/service schedules
- Utility consumption
- Member/client complaints
Prepare regular facility reports for the Operations/Facility Manager.
Daily Responsibilities
- Conduct morning facility inspection.
- Check housekeeping, security, washrooms, pantry, AC, lighting, electrical and plumbing systems.
- Review pending maintenance issues.
- Coordinate with vendors and technicians.
- Resolve member/client facility complaints.
- Check meeting rooms and common areas.
- Monitor facility consumables.
- Update maintenance and inspection records.
- Conduct end-of-day checks where required.
Requirements
- 3–6 years of experience in facility management, coworking, commercial offices, hospitality, hotels, business parks, or similar environments.
- Diploma/Degree in Facility Management, Engineering, Hospitality, Operations, or a related field is preferred.
- Good knowledge of basic electrical, plumbing, HVAC/AC, civil, and general maintenance.
- Experience managing housekeeping, security, technicians, and external vendors.
- Good communication and interpersonal skills.
- Strong problem-solving and coordination abilities.
- Customer-service mindset.
- Good knowledge of MS Excel, Word, email, and basic reporting.
- Ability to manage multiple tasks and work under pressure.
- Willingness to handle urgent facility issues when required.
Key Skills
Facility Management | Facility Operations | Maintenance | Housekeeping Management | Vendor Management | Security Management | HVAC | Electrical | Plumbing | Inventory Management | Preventive Maintenance | Safety & Compliance | Customer Service | Team Management | MIS Reporting
Key Performance Indicators
- Facility readiness and operational uptime
- Timely resolution of maintenance complaints
- Preventive maintenance completion
- Cleanliness and hygiene standards
- Vendor SLA and service quality
- Member/client satisfaction
- Safety and compliance
- Inventory accuracy
- Control of facility-related costs
- Reduction in recurring facility complaints
What We Are Looking For
We are looking for someone who takes ownership, notices problems before they become complaints, follows up until issues are resolved, and maintains high standards of cleanliness, safety, and workplace experience.
If you are hands-on, organized, proactive, and enjoy managing people, vendors, and workplace operations, we would like to hear from you.
Pay: ₹300,000.00 - ₹500,000.00 per year
Work Location: In person
