Job Description:
- Serve as the primary point of contact for employee experience, including employee complaints, grievances, and disciplinary actions.
- Investigate workplace issues, conduct One-O-One sessions, gather evidence, survey evaluations, and make recommendations for resolution.
- Advice and counsel managers and supervisors on employee experience matters, including interpretation of company policies and procedures.
- Assist in developing and implementing employee engagement programs and take initiatives to promote a positive work environment.
- Conduct training sessions for managers and employees on topics related to employee engagement & experience, conflict resolution, and workplace conduct.
- Mediate conflicts and facilitate resolutions between employees and managers.
- Monitor employee morale and satisfaction through surveys and feedback mechanisms and propose actions to address concerns.
- Maintain records of talent development activities - exposure of working on LMS for internal training & development of employees.
Candidate Requirements:
- Bachelor's degree in Human Resources, Business Administration, or related field.
- In-depth knowledge of employee psychology & human behaviour.
- Strong interpersonal and communication skills, with the ability to build rapport and trust with employees at all levels.
- Excellent problem-solving and conflict resolution skills.
- Ability to handle sensitive and confidential information with professionalism and discretion.
- Strong organizational skills and attention to detail.
- Proficiency in HRIS and other HR-related software is preferred.
Benefits:
- Health insurance, Leave encashment, Paid sick time, Paid time off, Provident Fund
Schedule: 3 PM to 12 AM, Monday to Friday
Address: EMPClaims, Block A- 103, Balleshwar Square, Iscon Cross Road, Off S. G. Highway, Ahmedabad
Pay: ₹360,000.00 - ₹550,000.00 per year
Benefits:
- Commuter assistance
- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund
Work Location: In person
