Key Responsibilities
- Prepare and maintain accurate data for outstanding receivables and payment follow-ups.
- Follow up with customers for pending payments through phone calls, emails, and formal letters.
- Draft, issue, and track payment reminder letters for overdue receivables.
- Maintain and regularly update customer databases with payment status and communication records.
- Record and document discussions, commitments, and issues raised by customers.
- Escalate major or long-pending outstanding receivables to management in a timely manner.
- Coordinate closely with Sales, Marketing, and Accounts departments to resolve outstanding payment matters.
- Address and resolve customer queries or disputes related to invoices and payments.
- Share required documents and information with customers to facilitate timely payment.
- Track and ensure collection of retention amounts and follow up on expired or expiring Bank Guarantees.
- Perform reconciliation of customer ledger accounts to ensure accuracy and closure of discrepancies.
Pay: ₹500,000.00 - ₹800,000.00 per year
Work Location: In person
