Tamil voice telecaller roles involve managing inbound/outbound calls to provide information, address queries, and resolve customer complaints, often focusing on sales or service. Required skills include high fluency in spoken Tamil, basic English for documentation, and strong communication to achieve call targets, with roles often requiring 8-9 hour shifts.
Customer Communication: Handling inbound/outbound calls to address inquiries, resolve complaints, and provide information about services/products in Tamil. Lead Generation/Sales: Following up on leads from referrals, marketing campaigns, or online registrations to convert them into sales. Documentation: Accurately updating customer information, call details, and resolutions in the database. Relationship Management: Maintaining high customer satisfaction levels and handling escalation calls professionally. Product Knowledge: Possessing comprehensive knowledge of the company's offerings to guide customers effectively
Job Types: Full-time, Fresher
Pay: ₹19,386.33 - ₹41,688.22 per month
Benefits:
- Commuter assistance
- Flexible schedule
Work Location: In person
