Job Title: Software Support Executive
Role Summary
We are looking for a Software Support Executive to assist customers with software implementation, configuration, troubleshooting, and technical support. The role offers hands-on learning in Tally, Windows cloud hosting, and business software solutions.
Key Responsibilities
- Provide software support and resolve customer queries.
- Assist in software implementation and configuration.
- Troubleshoot functional and technical issues.
- Support Windows cloud hosting solutions.
- Manage and maintain business data accurately.
- Coordinate with customers to ensure smooth project execution.
- Test software and report issues for resolution.
Required Skills
- Basic knowledge of Windows OS.
- Good communication and problem-solving skills.
- Basic understanding of software and data management.
- Willingness to learn Tally and business processes.
- Positive attitude and eagerness to learn new technologies.
Learning Opportunities
- Tally software and business workflows.
- Software implementation and configuration.
- Functional and technical support.
- Windows cloud hosting solutions.
- Data management and troubleshooting.
- Customer communication and support.
Not suitable for candidates seeking only Software Development, Full Stack, Web Development, ML, Data Science, Core Programming, Pure QA/Testing, or Networking/Hardware roles.
Ideal for candidates interested in Software Support, Technical Support, Troubleshooting, Customer Support, and Cloud Support.
Pay: ₹15,000.00 - ₹18,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Work Location: In person
