JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Position OverviewWe are seeking a dedicated Facility Coordinator with technical facility knowledge to support daily operatiPosition Overview
We are seeking a dedicated Facility Coordinator with technical facility knowledge to support daily operations and maintenance of client facilities across JLL India portfolios. The ideal candidate brings hands-on facility management experience, practical understanding of building systems and MEP operations, and excels at coordinating multiple service providers while ensuring optimal workplace environments for building occupants.
Key ResponsibilitiesDaily Operations Management
The Facility Coordinator will oversee day-to-day facility operations including coordination of housekeeping, maintenance, security, and support services. This involves conducting regular facility inspections and walkthroughs, monitoring building systems performance (HVAC, electrical, plumbing, fire safety), addressing occupant requests and complaints promptly, and maintaining operational logs and incident reports. The role requires ensuring compliance with health, safety, and environmental regulations while maintaining high service delivery standards.
Technical Coordination & Troubleshooting
The coordinator will provide first-level technical assessment of building systems issues, coordinate with engineering teams on HVAC, electrical, and plumbing repairs, understand basic building automation systems (BMS) and energy management, perform preliminary diagnostics before escalating to specialists, and monitor critical infrastructure performance indicators. This requires practical knowledge of MEP systems to effectively communicate with technical vendors and validate work quality.
Vendor & Contract Management
Responsibilities include coordinating with multiple service vendors and contractors, monitoring vendor performance against SLAs and KPIs, processing work orders and service requests through CAFM systems, managing preventive maintenance schedules, obtaining quotations for repairs and small projects, and technically evaluating vendor proposals and repair recommendations. The coordinator serves as the primary liaison between vendors, building management, and occupants.
Space & Move Management
The position involves coordinating office moves, additions, and changes (MAC activities), updating floor plans and space allocation records, managing desk allocation and seating arrangements, coordinating furniture installation and workspace modifications with consideration for electrical and data connectivity requirements, and supporting space planning initiatives with accurate data and technical feasibility input.
Administrative & Documentation
Key tasks include maintaining comprehensive facility documentation and compliance records, managing building access control and visitor management systems, processing invoices and maintaining budget tracking spreadsheets, preparing regular operational reports and dashboards, maintaining asset registers and equipment inventories, and documenting technical maintenance histories and system performance data. Documentation accuracy and timely reporting are essential.
Health, Safety & Compliance
The Facility Coordinator ensures fire safety equipment inspections and compliance, coordinates emergency drills and occupant training sessions, maintains first aid supplies and incident documentation, monitors environmental compliance (waste management, energy efficiency), implements workplace safety protocols and signage requirements, and understands emergency shutdown procedures for critical building systems.
Client & Occupant Services
Delivering excellent customer service involves responding to occupant queries and service requests efficiently, coordinating amenities management (pantry, cafeteria, common areas), organizing facility-related communications and announcements, gathering occupant feedback to improve service delivery, supporting workplace experience initiatives, and translating technical issues into clear communication for non-technical occupants.
Required QualificationsEducation & Experience
A Bachelor's degree in Facility Management, Mechanical/Electrical Engineering, Building Services, or related technical field is required, along with 3-4 years of proven experience in facility management, building operations, or workplace services. Experience within commercial office environments, corporate campuses, or property management with exposure to technical operations is preferred.
Technical Skills & Knowledge
Working knowledge of MEP (Mechanical, Electrical, Plumbing) systems and operations, basic understanding of HVAC systems, chillers, AHUs, and air conditioning principles, familiarity with electrical distribution, UPS systems, and DG sets, understanding of fire fighting systems, fire alarms, and emergency protocols, awareness of building automation systems (BMS) and energy monitoring, and ability to read and interpret technical drawings and equipment manuals are essential.
Proficiency in Computer-Aided Facility Management (CAFM) systems or similar platforms, strong MS Office skills particularly Excel for reporting and tracking, familiarity with health and safety regulations and standards, and knowledge of vendor management and SLA monitoring complete the technical toolkit.
Core Competencies
The successful candidate demonstrates strong organizational and multitasking abilities, excellent problem-solving and decision-making skills under pressure, effective communication skills in English and regional languages with ability to bridge technical and non-technical communication, customer service orientation with professional demeanor, attention to detail with quality consciousness, and ability to prioritize competing demands efficiently while assessing technical urgencyons and maintenance of client facilities across JLL India portfolios. The ideal candidate brings hands-on facility management experience, practical understanding of building systems and MEP operations, and excels at coordinating multiple service providers while ensuring optimal workplace environments for building occupants.
Key ResponsibilitiesDaily Operations Management
The Facility Coordinator will oversee day-to-day facility operations including coordination of housekeeping, maintenance, security, and support services. This involves conducting regular facility inspections and walkthroughs, monitoring building systems performance (HVAC, electrical, plumbing, fire safety), addressing occupant requests and complaints promptly, and maintaining operational logs and incident reports. The role requires ensuring compliance with health, safety, and environmental regulations while maintaining high service delivery standards.
Technical Coordination & Troubleshooting
The coordinator will provide first-level technical assessment of building systems issues, coordinate with engineering teams on HVAC, electrical, and plumbing repairs, understand basic building automation systems (BMS) and energy management, perform preliminary diagnostics before escalating to specialists, and monitor critical infrastructure performance indicators. This requires practical knowledge of MEP systems to effectively communicate with technical vendors and validate work quality.
Vendor & Contract Management
Responsibilities include coordinating with multiple service vendors and contractors, monitoring vendor performance against SLAs and KPIs, processing work orders and service requests through CAFM systems, managing preventive maintenance schedules, obtaining quotations for repairs and small projects, and technically evaluating vendor proposals and repair recommendations. The coordinator serves as the primary liaison between vendors, building management, and occupants.
Space & Move Management
The position involves coordinating office moves, additions, and changes (MAC activities), updating floor plans and space allocation records, managing desk allocation and seating arrangements, coordinating furniture installation and workspace modifications with consideration for electrical and data connectivity requirements, and supporting space planning initiatives with accurate data and technical feasibility input.
Administrative & Documentation
Key tasks include maintaining comprehensive facility documentation and compliance records, managing building access control and visitor management systems, processing invoices and maintaining budget tracking spreadsheets, preparing regular operational reports and dashboards, maintaining asset registers and equipment inventories, and documenting technical maintenance histories and system performance data. Documentation accuracy and timely reporting are essential.
Health, Safety & Compliance
The Facility Coordinator ensures fire safety equipment inspections and compliance, coordinates emergency drills and occupant training sessions, maintains first aid supplies and incident documentation, monitors environmental compliance (waste management, energy efficiency), implements workplace safety protocols and signage requirements, and understands emergency shutdown procedures for critical building systems.
Client & Occupant Services
Delivering excellent customer service involves responding to occupant queries and service requests efficiently, coordinating amenities management (pantry, cafeteria, common areas), organizing facility-related communications and announcements, gathering occupant feedback to improve service delivery, supporting workplace experience initiatives, and translating technical issues into clear communication for non-technical occupants.
Required QualificationsEducation & Experience
A Bachelor's degree in Facility Management, Mechanical/Electrical Engineering, Building Services, or related technical field is required, along with 3-4 years of proven experience in facility management, building operations, or workplace services. Experience within commercial office environments, corporate campuses, or property management with exposure to technical operations is preferred.
Technical Skills & Knowledge
Working knowledge of MEP (Mechanical, Electrical, Plumbing) systems and operations, basic understanding of HVAC systems, chillers, AHUs, and air conditioning principles, familiarity with electrical distribution, UPS systems, and DG sets, understanding of fire fighting systems, fire alarms, and emergency protocols, awareness of building automation systems (BMS) and energy monitoring, and ability to read and interpret technical drawings and equipment manuals are essential.
Proficiency in Computer-Aided Facility Management (CAFM) systems or similar platforms, strong MS Office skills particularly Excel for reporting and tracking, familiarity with health and safety regulations and standards, and knowledge of vendor management and SLA monitoring complete the technical toolkit.
Core Competencies
The successful candidate demonstrates strong organizational and multitasking abilities, excellent problem-solving and decision-making skills under pressure, effective communication skills in English and regional languages with ability to bridge technical and non-technical communication, customer service orientation with professional demeanor, attention to detail with quality consciousness, and ability to prioritize competing demands efficiently while assessing technical urgency
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
