- Manage customer interactions, inquiries and complaints across various channels, including email, phone, and social media.
- Support successful customer retention initiatives, such as customised marketing campaigns and loyalty programs.
- Monitor customer feedback regularly and identify areas of improvement in our products and services.
- Stay updated about industry trends and CRM best practices to ensure our processes and procedures are optimised.
Job Types: Full-time, Permanent, Fresher
Pay: ₹8,000.00 - ₹10,000.00 per month
Benefits:
Language:
Work Location: In person
