Skill required: Payroll - Payroll Process Design
Designation: HR Service Delivery New Associate
Qualifications:BCom
Years of Experience:0 to 1 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Manager pre and post payroll activities for the client Payroll involves managing and overseeing all aspects of the payroll process, from input submission to employee payout, with the goal of ensuring accurate and timely employee and statutory payments. This role requires meticulous attention to detail and strong stakeholder management Design processes for performing payroll preparation, pay-slip calculation, post-payroll registration (e.g. accounting booking, payments, social security), recurring statutory forms submission.
What are we looking for? 1. Adapt to changing environment and support of multiple clients (where needed). 2. Analyze/interpret data and take appropriate action. 3. Demonstrate maturity in dealing with sensitive and confidential matters. 4. Must have the ability to take judgmental decisions in line with the requirement to directly influence customer satisfaction and expectations. 5. Adheres to Accenture Delivery methods. 6. Should be open to work on Multiple Shifts on rotational bases and extended shifts during payroll run. 7. Should be open to work on every alternate Sunday’s during Bi-Weekly Payroll run. 8. The process would involve in depth interaction with the onshore SME s, various client contacts at various levels and client’s employees 9. Should be proficient with Office Tools like PowerPoint, Excel, Word & Visio a. Payroll Software b. Oracle c. Outlook mailbox/ Group mailbox d. MS Office Excel, Word, PowerPoint and Visio e. Internet explorer: SharePoint
Roles and Responsibilities: 1. End to End understanding of activities performed for assigned Client in US payroll domain 2. In-depth understanding of Payroll processes supported by Accenture for different geographies 3. Escalation and resolution point for team members with regards to process related queries 4. Must have clear understanding of the existing matrices in the process, how they are measured and improvise the measurement system to make it more effective and transparent. Detailed understanding of Process metrics e.g. SLA, OLA, KPI 5. Understand the Risk associated with the process and the respective mitigation plan for each risk identified; Foresees and identify risks in advance using prior payroll experience to mitigate risk before failure; highlight risks to supervisors that can not be mitigated 6. Escalate issues and seek advice when faced with complex issues/problems. 7. Raises relevant quality and/ or scope issues which may impact delivery and streamlines decision-making processes where possible 8. Ensures progress, issues and agreements are properly documented and acted upon 9. Ensure relevant process documents are readily availability and referenced while running day to day operations 10. Ensure process documents including the LWI’s are updated regularly 11. Perform “Root Cause Analysis” on issues faces and suggest appropriate corrective action for current remediation and future control. 12. Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls 13. Details checklist and day to day task monitoring needs to be complied with
BCom
