Join Amgen’s Mission of Serving Patients
At Amgen, if you feel likeyou’repart of something bigger,it’sbecause you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.
Since 1980,we’vehelped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team,you’llhelp make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them,you’llthrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
Specialist IS Bus Sys Analyst
Let’sdo this.Let’schange the world.We are seeking a Specialist IS Business Analyst to partner with Operations stakeholders, Product Managers, Data Scientists, and Engineers toidentify, define, and deliver Generative AI solutions that improve operational efficiency, decision-making, and user experiences. This role will driverequirementsdiscovery, business process analysis, value realization, and product delivery for AI-powered capabilities across Operations functions.
Partner with Product Managers, System Architects, Engineering, UX, AI engineers, data scientists, customers, and business stakeholders to align business analysis activities with product strategy and engineering delivery.
Capture the voice of the customer through interviews, workshops, process assessments, and ongoing stakeholder engagement.
Analyze current-state and future-state business processes, workflows, journey maps, and operational challenges toidentifyoptimization opportunities.
Define scope, business value, measurable outcomes, success metrics, and value realization plans for AI-enabled solutions.
Translate business needs into functional and non-functional requirements, including accuracy, explainability, usability, latency, governance, security, and operational considerations.
Collaborate with AI engineers and data scientists to document prompt workflows, retrieval requirements, user interaction patterns, data dependencies, and AI evaluation expectations.
Break down Epics into Features and sprint-ready User Stories with clear requirements, Acceptance Criteria, Definition of Done, and business value alignment.
Work with UX teams to align process maps, user scenarios, requirements, and interaction patterns with user experience designs.
Deliver product demonstrations, business reviews, and stakeholder presentations that communicate product value, adoption, outcomes, and improvement opportunities.
Maintain documentation for requirements, business processes, configurations, product decisions, changes, and operational impacts.
Doctorate degree /Master'sdegree /Bachelor'sdegree and 8 to 13 years of experience.
