Receptionist - Front Desk Operations
Receptionist
Location: Mumbai
Experience: 1–2 Years
Salary: ₹18,000 – ₹20,000 per month
Employment Type: Full-Time
About the Role
Dhruvansh Consulting Services is looking for a professional and well-presented Receptionist to manage front-desk operations and provide administrative support. The ideal candidate should have excellent communication skills, fluent English and a professional approach when interacting with clients, visitors and team members.
Key Responsibilities
- Manage day-to-day front-desk and reception activities.
- Greet and welcome visitors, clients and guests professionally.
- Answer, screen and forward incoming calls appropriately.
- Handle incoming and outgoing correspondence, emails and courier.
- Manage visitor entries and maintain reception records.
- Schedule and coordinate meetings and appointments.
- Receive and direct visitors to the appropriate person or department.
- Maintain a professional and organised reception area.
- Assist with basic administrative and office coordination work.
- Maintain appointment calendars and meeting schedules.
- Coordinate with internal teams regarding visitors and meetings.
- Handle basic documentation, printing, scanning and filing.
- Maintain office records and other reception-related registers.
- Support the team with day-to-day administrative requirements.
Key Qualifications & Skills
Education:
- Graduate in any discipline preferred.
- Candidates with relevant experience may also be considered.
Communication:
- Clear and professional verbal and written communication.
- Fluent English is mandatory.
- Ability to communicate confidently with clients and visitors.
Professionalism:
- Pleasant personality and professional appearance.
- Polite, confident and courteous approach.
- Ability to handle visitors and calls professionally.
Organization:
- Strong multitasking and time-management skills.
- Ability to handle walk-ins, telephone calls, appointments and administrative work simultaneously.
- Good attention to detail.
Technical Proficiency:
- Basic knowledge of Microsoft Office / Google Workspace.
- Comfortable using email and digital communication tools.
- Knowledge of IP PBX / office telephone systems will be preferred.
- Familiarity with digital visitor management or appointment scheduling systems will be an advantage.
Candidate Profile
We are looking for someone who is:
- Confident and well-spoken.
- Fluent in English.
- Presentable and professional.
- Friendly and approachable.
- Responsible and punctual.
- Well-organised and detail-oriented.
- Comfortable interacting with senior professionals and clients.
- Capable of handling multiple responsibilities independently.
Pay: ₹18,000.00 - ₹20,000.00 per month
Work Location: In person
