Here is a professional and comprehensive Job Description (JD) for the Center Head role, designed to attract a highly organized, communicative, and warm leader for your academy.
Job Title: Center Head / Academy Coordinator
Academy Location: Sholinganallur, Chennai
Work Timings: Full-Time | 9:00 AM – 7:00 PM
Working Days: Monday to Saturday (Sundays Off)
Employment Type: Full-Time
## About the Role
We are seeking a dynamic, warm, and highly organized Center Head to lead our academy's daily operations and growth. As the face of our center, you will play a crucial role in managing the facility, building strong relationships with parents, and converting inquiries into admissions.
If you are a proactive professional who combines sharp administrative skills with a kind, empathetic, and child-friendly personality, we would love to have you steer our academy toward success.
## Key Responsibilities
- Oversee the smooth day-to-day running of the academy from 9:00 AM to 7:00 PM, ensuring a safe, clean, and welcoming environment for children and staff.
- Act as the primary point of contact for parents. Address their queries, provide updates on student progress, and handle feedback with utmost empathy and professionalism.
- Actively manage prospective leads, follow up with inquiries (walk-ins, calls, or social media), conduct academy walkthrough, and drive student enrollment targets.
- Coordinate with the teaching staff, manage day care and evening class schedules (4:00 PM – 7:00 PM slots), and ensure smooth administrative flow.
- Maintain accurate records of student attendance, fee collections, inquiry registers, and daily operational expenses.
## Who We Are Looking For (Requirements)
- Experience: Prior experience as a Center Head, Front Office Manager, Academic Coordinator, or Counselor (preferably in preschools, coaching centers, or daycare environments) is highly valued.
- Skills & Attributes:
- Exceptional verbal and written English communication skills are mandatory to interact confidently with corporate and urban parents.
- A naturally kind, caring, and warm disposition, with a genuine love for being around young children.
- Confident in speaking over the phone, handling objections, and closing admission leads.
- Basic proficiency in MS Office (Excel/Word) and WhatsApp Business to handle data and communication.
- High dedication to managing full-day operations (9:00 AM to 7:00 PM) with punctuality.
Pay: From ₹12,000.00 per month
Work Location: In person
