Managing day-to-day operations of the dark store or fulfillment center
Ensuring timely picking, packing, and dispatch of customer orders
Monitoring inventory levels and maintaining stock accuracy
Coordinating with delivery partners to ensure on-time deliveries
Handling manpower planning and supervising warehouse staff
Tracking operational KPIs such as order accuracy, delivery turnaround time, and productivity
Resolving customer escalations related to order fulfillment
Maintaining safety, hygiene, and compliance standards within the facility
Preparing operational reports and sharing performance updates with management
Implementing process improvements to enhance efficiency and reduce operational costs
Training and guiding team members on standard operating procedures and quality standards
Collaborating with procurement, logistics, and customer support teams for smooth operations.
Pay: ₹24,000.00 - ₹34,000.00 per hour
Benefits:
Work Location: In person