Toshvin Analytical is a place where opportunity meets growth. We believe in providing the best quality service to our clients and in turn, helping businesses grow. We are a team of experienced professionals, looking for bright, motivated and committed individuals.
If you are interested in a long-term career with one of the leading instrumentation companies in India, please email your CV to:
Position : Asst. Manager – Customer Support
Reports to : GL
Location : Ankleshwar, Mumbai, New Delhi (Haridwar), Vapi
Years of Experience :6 to 8 years
Minimum Qualifications :Diploma in Electronics/ Instrumentation or MSc in Electronics
Preferred Qualifications : B E holders in Electrical/ Electronics/ Electronics & Comm/ Instrumentation Engineering
Type of Work Experience Required (Mandatory)* : Field servicing of electronic equipment
Type of Work Experience Required (Preferred)* : Field servicing and delivering technical training of analytical and laboratory instruments
Responsibilities:
- Candidates will be responsible for field servicing of high-tech analytical instruments like GC’s, GC-MS, UV-Vis, FTIR and AAS Spectrophotometers etc
- Ensuring customer satisfaction
- Generating service and spares income
Preferred Competencies :
- Accountability: Takes ownership of tasks and responsibilities
- Collaboration & Teamwork: Works effectively with others across teams and departments
- Communication: Communicates clearly, effectively and professionally
- Customer & Stakeholder Focus: Understands the internal and external customer needs
- Integrity & Ethics: Acts honestly, maintains confidentiality and upholds company values
- Results Orientation: Works proactively, manages time to meet deadlines and priorities
- Professionalism: Upholds professional standards and represents the organisation positively
- Organizational Awareness: Keeps updated on the organization’s goals and industry trends
