Here is a comprehensive job description for a Cold Caller. You can easily customize this based on whether your focus is B2B (business-to-business) or B2C (business-to-consumer).
Job Title: Cold Caller / Inside Sales RepresentativeJob Overview
We are looking for a high-energy, resilient, and results-driven Cold Caller to join our growth team. In this role, you will be the first point of contact between our company and potential clients. Your primary responsibility will be to dial a high volume of leads daily, spark meaningful conversations, overcome objections, and qualify prospects to schedule appointments for our sales team.
To succeed, you must possess a thick skin, excellent verbal communication skills, and the ability to build quick rapport over the phone.
Key Responsibilities
- High-Volume Outbound Dialing: Make a target number of cold calls daily (typically 80–150+ calls) to prospective leads from provided lists.
- Lead Engagement: Introduce our product/service quickly and effectively, capturing the prospect’s attention within the first few seconds.
- Qualification: Ask targeted questions to understand the prospect's pain points, needs, budget, and decision-making authority.
- Objection Handling: Confidently navigate pushback, brush-offs, and rejections using proven scripts and strategies.
- Appointment Setting: Successfully book qualified meetings, demos, or consultations for Account Executives or Upper Management.
- CRM Management: Accurately log call dispositions, detailed notes, and follow-up reminders in our CRM (e.g., HubSpot, Salesforce).
- Follow-Up: Manage a pipeline of follow-ups with prospects who requested more information or weren't available during the initial call.
Pay: From ₹8,000.00 per month
Benefits:
- Cell phone reimbursement
- Commuter assistance
- Food provided
- Paid sick time
- Provident Fund
Work Location: In person
