Job Summary
We are looking for a customer-focused and communication-skilled Customer Executive to handle customer inquiries, resolve issues, and ensure a positive customer experience. The candidate should be patient, professional, and able to manage customer interactions through phone, email, chat, or in person.
Key Responsibilities
- Respond to customer queries and complaints promptly.
- Provide accurate information about products and services.
- Resolve customer issues efficiently and escalate when necessary.
- Maintain customer records and update databases.
- Follow up with customers to ensure satisfaction.
- Coordinate with internal teams for issue resolution.
- Handle inbound and outbound calls professionally.
- Maintain service quality and achieve customer satisfaction targets.
Required Skills
- Excellent verbal and written communication skills.
- Good interpersonal and problem-solving abilities.
- Basic computer knowledge (MS Office, email).
- Ability to work in a fast-paced environment.
- Strong customer service orientation.
Experience
- 0–2 years of experience in customer support/customer service.
Qualifications
- Graduate / Undergraduate (depending on company requirement).
- Prior customer service experience preferred but not mandatory.
- Freshers can also apply.
Work Location: In person
Job Type: Full-time
Schedule:
Expected Start Date: 01/07/2026
Pay: ₹10,000.00 - ₹15,000.00 per month
Work Location: In person
