Zentora Global is a business operations firm supporting US-based clients. We are hiring a Billing and Administrative Assistant to work on our US behavioral health client account.
This is not a call-center seat. You will work directly with our client's operations team, own a defined set of responsibilities, and communicate in writing with US-based professionals every day. If you want to be told exactly what to do each hour, this role is not for you. If you want ownership and visible impact, keep reading.
WHAT YOU WILL DO
Billing and Revenue Cycle Support
- Support Medicaid claims submission and follow-up
- Track claim status, denials, and resubmissions
Bookkeeping
- Maintain records in QuickBooks (invoicing, AP/AR, reconciliation)
- Bank and credit card reconciliation
- Monthly reporting support
Administrative and Compliance Support
- Maintain provider files and documentation
- Track document expirations (licenses, insurance certificates, clearances) and follow up BEFORE they lapse
- Chase missing paperwork from US-based providers by email
- Data entry into client systems
- Build and maintain trackers in Google Sheets
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WHO WE ARE LOOKING FOR
- 1 to 3 years of experience in US healthcare billing, medical billing, RCM, AR calling, or accounts receivable
- Working knowledge of QuickBooks (actual hands-on use, not just a certificate)
- Excellent written English. You will email US clinicians and agency staff directly, so your writing must be clear and professional with correct grammar.
- Strong Excel or Google Sheets skills
- Ability to work US shift hours with Eastern Time overlap
- Reliable high-speed internet and a quiet work-from-home setup with power backup
- Graduate in Commerce, Accounting, Business, or a related field
- Medicaid, Medicare, or US insurance payer experience
- Denial management or authorization experience
- Experience with EMR, CRM, or practice management software
- Experience working directly with US clients (not through a large BPO layer)
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THE PART THAT ACTUALLY MATTERS
We are hiring for initiative, not just skills.
The person who succeeds here notices that a provider's insurance certificate expires in three weeks and emails them without being asked. They spot that a claim was denied for the same reason twice and flag the pattern. They build the tracker nobody asked for because it makes the work faster.
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WHAT WE OFFER
- ₹15,000 to ₹20,000 per month, based on experience and skill
- 100% remote, work from home permanently
- Direct exposure to US healthcare operations and US clients
- Real ownership of your work, not scripted tasks
- Training on US Medicaid processes, client systems, and compliance workflows
- Growth path: strong performers move into senior account roles as Zentora expands
- Small, responsive team. You will not be a number here.
Pay: ₹10,000.00 - ₹20,000.00 per month
Benefits:
Work Location: Remote
