Job Title: Q-Commerce Specialist
Location: Gurugram (On-site)
Experience: 2–4 years
About the Role
We are looking for a results-driven Q-Commerce Specialist with experience in multiple quick commerce platforms. The ideal candidate will be responsible for planning, executing, and optimizing paid campaigns to drive sales, customer acquisition, and ROI across rapid-delivery platforms.
Key Responsibilities
Product Listing & Cataloguing: Upload and manage listings across platforms like Amazon, Flipkart, Blinkit, Bigbasket and Zepto.
Issue Resolution: Resolve ASIN-level errors, including suppression, search visibility, image, content, and compliance-related issues.
Coupon & Promotions Management: Apply, monitor, and optimise coupons, deals, and promotions across platforms.
Inventory & Pricing Updates: Regularly update stock levels and pricing based on inputs from internal teams.
Reconciliation & Reporting: Coordinate with the team for order/payment reconciliation and raise disputes wherever needed.
Platform Knowledge: Navigate seller portals across Amazon Seller Central, Flipkart Seller Hub, and Q-commerce dashboards.
Marketplace Coordination: Liaise with category managers and support teams on various issues like return rates, penalties, account health, and SLA breaches.
Compliance Monitoring: Ensure listings meet all platform-specific guidelines and audit requirements.
Requirements
- 2–4 years of experience in Q-commerce and e-commerce (Mandatory)
- Hands-on experience with Quick Commerce and marketplace advertising
- Strong analytical skills with proficiency in tools like Google Analytics, Excel, or similar
- Understanding of customer acquisition, retention, and funnel optimization
- Experience in onboarding brands onto Q-Comm platforms
- Knowledge of platform billing
- The person should have an understanding of stock tracking on Q-comm platforms.
- Knowledge of Helium 10 and Jungle Scout - Preferred
