We are looking for a warm, organised and professional Front Desk Receptionist to be the first point of contact for patients visiting our gynaecology clinic.
Since visiting a gynaecologist can sometimes feel intimidating or uncomfortable, we’re looking for someone who can make every patient feel welcomed, respected and at ease from the moment they walk in.
Key Responsibilities:
- Welcome and assist patients visiting the clinic.
- Manage patient appointments, walk-ins, schedules and doctor calendars.
- Handle patient registrations and maintain accurate records.
- Answer phone calls, WhatsApp messages and patient queries professionally.
- Coordinate with doctors and the internal clinic team to ensure smooth patient flow.
- Handle billing, payments and basic administrative tasks.
- Maintain confidentiality and discretion while dealing with sensitive patient information.
- Ensure the reception and waiting area are organised, welcoming and professional.
- Help create a warm, empathetic and non-judgemental experience for every patient.
Non-Negotiable Requirements:
1. Prior Healthcare Experience
Candidates must have previous experience working in a healthcare environment, such as a clinic, hospital, diagnostic centre, dental clinic or similar healthcare facility.
Experience dealing directly with patients and managing appointments is essential.
2. Comfortable Using a Laptop
The candidate must be comfortable and confident using a laptop and basic digital tools for:
- Appointment scheduling
- Patient records
- Emails and communication
- Spreadsheets and basic data entry
- Clinic management software
3. Based Near Andheri
Candidates should preferably live in or around Andheri or nearby areas to ensure an easy and reliable commute to the clinic.
We're looking for someone who is:
- Warm, empathetic and patient-friendly
- Well-spoken and professional
- Organised and dependable
- Comfortable communicating with women about sensitive health concerns
- Calm and efficient in a busy environment
- Good at multitasking
- Comfortable with technology and learning new systems
- Fluent in English and Hindi (additional languages are a plus)
Why This Role Matters
The receptionist is often the first human interaction a patient has with our clinic. We want someone who understands that great healthcare isn't just about what happens inside the doctor's consultation room, it's also about making patients feel safe, heard and comfortable throughout their entire experience.
If you have experience in healthcare, are comfortable using technology, and believe that a warm smile and a little empathy can make a real difference, we'd love to hear from you.
Pay: ₹30,000.00 - ₹35,000.00 per month
Work Location: In person
