Job Description – Center Manager
Dermacheck Skin Clinic – Kochi
Position: Center Manager, Openings- 1(immediate), Kochi -01, Angamaly-01
Employment Contract: 1-year (Renewable based on performance)
Compensation: ₹360,000 – ₹6,00,000 per annum (based on current CTC & experience) with attractive performa based incentives.
About Dermacheck Skin Clinic
Dermacheck is a fast-growing dermatology and aesthetic care clinic known for its advanced treatment portfolio, patient-centric approach, and operational excellence. We are expanding our management team to strengthen business operations at our Kochi and Angamaly centres.
We are seeking experienced, proactive, and business-driven Center Managers to oversee the complete operations of our clinics. The ideal candidate must have a minimum of 3 years of experience in a similar role preferably in dermatology/aesthetic/skin clinic industry.
1. Operations & Administration
- Oversee end-to-end daily clinic operations ensuring smooth functioning and high service quality
- Manage appointment scheduling, patient flow, waiting time, and overall customer experience
- Ensure compliance with clinic SOPs, safety standards, and regulatory requirements
- Coordinate offers, promotions and local marketing.
2. Business & Revenue Management
- Drive monthly revenue targets through operational efficiency and service quality
- Monitor performance metrics, manage budgets, and control costs
- Implement business growth strategies, promotional plans, and service upselling initiatives
3. Team Leadership & HR Support
- Supervise front-desk staff, nursing staff, and support personnel.
- Manage staff rosters, leave planning, onboarding, and basic performance evaluations.
- Manage staff rosters, leave planning, onboarding, and basic performance evaluations.
- Recruitment of clinic staffs based on requirements.
- Conduct regular training to enhance customer service and operational excellence.
4. Patient Relationship Management
- top-tier patient care, grievance handling, and service recovery
- Maintain communication with clients for follow-ups, feedback, and retention activities
5. Vendor & Inventory Management.
- Oversee procurement, vendor coordination, and stock management
- Maintain optimal inventory levels and quality control for consumables
Required Qualifications & Experience:
- MBA or BBA in Business Administrations, Hospitality, or related fields.
- Minimum 3 years of experience as Clinic Manager/Assistant Manager/Operations Manager in Skin Clinic / Dermatology / Aesthetic / Cosmetology industry (mandatory)
- Strong understanding of clinic workflows, patient management systems, and cosmetic dermatology operations
- Proficiency in administrative management, team handling, and business operations
- Excellent communication (English & Malayalam), leadership, interpersonal and problem-solving skills
- Candidates currently based in Kerala or with prior experience in Kerala preferred
Job Types: Full-time, Contractual / Temporary
Pay: ₹30,000.00 - ₹60,000.00 per month
Work Location: In person
