Job Title: Back Office Assistant
Department: Project Management
Reports To: Project Implementation Head
Role Objective:
Assist in ERP project management, ensuring timely and successful implementation of client projects.
Key Responsibilities
1. Project Planning & Coordination:
o Assist project managers in planning project timelines, tasks, and resources.
o Coordinate with internal teams and clients to ensure smooth project execution.
2. Monitoring & Tracking:
o Track project progress against milestones.
o Update project dashboards and status reports.
3. Documentation & Reporting:
o Maintain accurate project documentation including project plans, requirement
sheets, and issue logs.
o Report delays, risks, or challenges to the project manager.
4. Client Interaction:
o Schedule meetings and calls with clients for updates.
o Collect feedback during implementation phases.
5. Support & Troubleshooting:
o Assist clients with minor issues during project implementation.
o Work with developers and consultants to ensure tasks are completed on
schedule.
6. Quality Assurance:
o Verify deliverables meet client requirements.
o Ensure adherence to company standards and processes.
Experience:
Junior: 1–3 years in project coordination or support.
Qualification:
Graduate in BCOM
Pay: ₹8,086.00 - ₹15,000.00 per month
Benefits:
- Cell phone reimbursement
- Leave encashment
- Provident Fund
Work Location: In person