Job description:
Job Title: Customer Support Executive – Voice & Chat Process
Location: Mohali, Punjab
Salary: ₹27,000 – ₹33,000 CTC per month including PLI
Job Type: Full-time, Work from Office
Qualification: 12th Pass / Graduate / Technical Graduate as per process
Eligibility Criteria:
- 12th pass or Graduate candidates can apply
- Freshers and experienced candidates both can apply
- Good communication skills required
- Candidate should be comfortable with rotational shifts, night shifts, or evening shifts as per process
- Candidate should be comfortable with 9.5-hour shifts and 5.5 days working
Shift Details:
- Rotational shifts and rotational weekly off
- 24x7 shifts for some processes
- Training shift may vary as per company requirement
Benefits:
- PLI included as per process
- Growth opportunity in reputed international processes
- Freshers can start their career in BPO/Customer Support industry
Job Responsibilities:
- Handle customer queries through voice or chat support
- Provide accurate information and proper resolution to customers
- Maintain quality and productivity as per company standards
- Follow process guidelines and escalation matrix
- Work professionally in rotational shifts and team environment
We are considering Customer Care Executives,Freshers,Experienced,English Spoken Candidates.
Pay: ₹27,000.00 - ₹33,000.00 per month
Benefits:
- Commuter assistance
- Provident Fund
Work Location: In person
