Main Responsibilities
1. CRM Duties
Managing customer and client-related activities using CRM software.
Tasks:
- Maintain customer database
- Update client records
- Handle customer inquiries and complaints
- Prepare sales and customer reports
- Coordinate with sales and support teams
- Track leads and customer interactions
- Use CRM software :
- Zigjo(Training will provide)
2. HR Administration Duties
Supporting daily HR and employee management activities.
Tasks:
- Attendance and leave management
- Employee onboarding and documentation
- Maintaining employee records
- Recruitment coordination
- Scheduling interviews
- Payroll coordination
- Preparing HR letters and reports
- Managing staff communication
Skills Required
Technical Skills
- MS Office (especially Excel & Word)
- Email communication
- CRM software handling
- Basic HR knowledge
- Data management
Soft Skills
- Communication skills
- Organization
- Multitasking
- Time management
- Confidentiality handling
Qualification
Typically:
- Any degree
- Experience: 0–3 years for junior roles
Pay: ₹12,000.00 - ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
- Internet reimbursement
Work Location: In person
