Here is a professional Front Office Executive – Dental Clinic job description that specifies prior hospital or dental clinic experience:
Job Title: Front Office Executive – Dental Clinic
Location: KPHB
Experience Required: 1–3+ years in a hospital, dental clinic, or healthcare setting
Job Summary
We are seeking a professional and customer-focused Front Office Executive to manage patient reception, appointments, billing coordination, and administrative tasks at our dental clinic. The ideal candidate should have prior experience working in a hospital, dental clinic, or healthcare environment and possess excellent communication and organizational skills.
Key Responsibilities
- Welcome and assist patients in a courteous and professional manner.
- Schedule, confirm, and manage patient appointments.
- Handle patient registration and maintain accurate records.
- Answer phone calls, emails, and patient inquiries.
- Coordinate with dentists and clinical staff regarding patient schedules.
- Manage billing, payments, invoices, and receipts.
- Verify patient information and maintain confidentiality of medical records.
- Follow up with patients regarding appointments, treatments, and payments.
- Maintain front desk operations and ensure a smooth patient experience.
- Handle insurance-related documentation and coordination, if applicable.
- Prepare daily reports and maintain clinic administrative records.
Requirements
- Minimum 1–3 years of experience in a hospital, dental clinic, or healthcare front office role.
- Graduate or equivalent qualification.
- Good communication skills in English and local language(s).
- Proficiency in MS Office and hospital/clinic management software.
- Strong interpersonal, multitasking, and organizational skills.
- Professional appearance and customer-service attitude.
- Ability to handle patient queries and manage appointments efficiently.
Preferred Qualifications
- Experience in a dental clinic is highly preferred.
- Knowledge of dental procedures and terminology.
- Experience with patient billing and insurance processes.
Skills
- Patient Relationship Management
- Appointment Scheduling
- Front Desk Administration
- Billing & Payment Handling
- Communication & Customer Service
- Record Management
- Computer Proficiency
Salary: As per experience and industry standards.
Immediate joiners preferred.
Pay: ₹18,828.25 - ₹22,281.60 per month
Benefits:
Work Location: In person
