We are looking for a detail-oriented and proactive E-commerce Executive with hands on experience in managing online marketplaces and e-commerce operations. The ideal candidate should have hands-on experience in product listing, catalog management, inventory coordination, order processing, pricing updates, and marketplace operations. Experience with platforms such as Amazon, Flipkart, Myntra, Ajio, Nykaa, Meesho, Shopify, or other e-commerce marketplaces will be an added advantage.
Key Responsibilities
- Manage day-to-day operations across multiple e-commerce marketplaces.
- Create, upload, and optimize product listings with accurate titles, descriptions, specifications, images, and keywords.
- Maintain product catalogs, pricing, inventory, and stock availability across all platforms.
- Coordinate order processing, shipment tracking, returns, cancellations, and customer issue resolution.
- Monitor marketplace performance, sales trends, and account health.
- Ensure timely updates of product information, offers, discounts, and promotional campaigns.
- Work closely with warehouse, operations, marketing, and customer support teams to ensure smooth order fulfillment.
- Prepare daily, weekly, and monthly sales and inventory reports.
- Track competitor pricing, product assortment, and market trends to identify growth opportunities.
- Assist in planning and executing marketplace promotions, festive sales, and marketing campaigns.
- Resolve listing errors, catalog issues, suppressed listings, and marketplace policy-related concerns.
- Maintain high seller performance metrics and compliance with marketplace guidelines.
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
- Paid sick time
- Provident Fund
Work Location: In person